Operations Administrator - Waste Management

WR Logistics; Rochester; On-site; GBP 24,000 - 29,000; Full time

Job summary

A well-established company in the waste management sector is seeking an Operations Coordinator to support their Rochester depot. This role involves managing customer bookings, coordinating administrative tasks, and maintaining client relationships. Strong customer service and organisational skills are essential. A salary of up to £29,000 is offered along with comprehensive benefits including holiday entitlement and training opportunities.

Benefits

21 days holiday + 8 bank holidays

Company pension scheme

Private medical and dental cover

Free on-site parking

Comprehensive training and support

Career development opportunities

Qualifications

• Experience in office administration or account management is beneficial.
• Strong background in customer service is essential.
• Excellent written and verbal communication skills.

Responsibilities

• Manage customer bookings and maintain client relationships.
• Coordinate administrative tasks to support daily operations.
• Prepare and maintain KPI reports and daily revenue tracking.

Skills

Customer service skills

Organisational skills

Attention to detail

Verbal communication

Written communication

Job description

Overview

Operations Coordinator - Waste Management

Location: Rochester, UK • Salary: Up to £29,000 (Dependent on Experience) • Hours: Monday to Friday, 8:00am - 5:00pm

I am currently working with a well-established company in the waste management sector, looking to appoint an organised and confident Operations Coordinator to support their brand new Rochester depot. This is a fantastic opportunity for someone with strong customer service skills, administrative experience, and a proactive approach to problem-solving. Experience in the waste industry is beneficial, but not essential.

What You’ll Receive

• Salary up to £29,000 (depending on experience)
• 21 days holiday + 8 bank holidays (rising to 25 days with length of service)
• Company pension scheme
• Private medical and dental cover
• Free on-site parking
• Comprehensive training and support
• Career development opportunities

Your Key Responsibilities Will Include

• Managing customer bookings and maintaining client relationships
• Coordinating administrative tasks to support daily operations
• Communicating with internal teams including transport, operations, and site staff
• Preparing and maintaining KPI reports and daily revenue tracking
• Supporting with various ad hoc administrative duties as required

What We’re Looking For

• Previous experience in office administration or account management
• A strong background in customer service
• Excellent written and verbal communication skills
• Good organisational skills and attention to detail
• Industry experience in waste management is desirable but not essential

Interested? Apply now with an up to date CV to be considered for this exciting Operations Coordinator role.

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