Operational Trainer

ArrowXL; Fernhill Heath; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading logistics company is seeking a Logistics & Compliance Trainer to design and deliver operational training for drivers and MHE. You'll need to have an accredited instructor qualification and experience in logistics training. This role involves coaching colleagues and assessing drivers across various sites, requiring flexibility for travel. The company offers a competitive salary, comprehensive benefits, and opportunities for development within a collaborative culture.

Benefits

34 days annual leave

Private Medical Insurance

Competitive Pension Plan

Qualifications

• Recent experience delivering accredited training in logistics, transport, or supply chain settings.
• Experience in either MHE training, Class 1 driver assessments, or yard training.
• Ability to influence stakeholders effectively.

Responsibilities

• Design and deliver operational training for drivers and MHE.
• Lead driver assessments and training to consistent national standards.
• Coach colleagues using feedback and observation.

Skills

Accredited instructor qualification

Experience in MHE training

Strong knowledge of Health & Safety

Effective communication skills

UK driving licence (Category C)

Job description

Overview

Logistics & Compliance Trainer - Hybrid from Worcester - Competitive salary, great benefits and car allowance. Full-time - 40 hours per week.

ArrowXL is looking for a Logistics & Compliance Trainer to join our team, based at our Worcester office. You'll be empowered to make a real impact within a collaborative environment. Driving safe, efficient, future-ready logistics through high-impact training and coaching across our UK network.

At ArrowXL, the UK's leading two-person home delivery specialist, we're investing in operational training to keep our people safe, compliant and performing at their best. As our Logistics & Compliance Trainer, you'll be the trusted expert for MHE training (with accredited qualification RTITB/ITSSAR), HGV driver and yard shunter training across multiple sites, combining hands-on instruction with smart, blended learning.

If you're ready to make a difference in a fast-paced, collaborative environment, this could be the perfect next step in your career.

What will the role involve?

• Design and deliver high-quality operational training for drivers, MHE and yard operations, aligned to SSOW, H&S and transport regulations.
• Lead Class 1 & 2 driver assessments, RTITB-accredited MHE courses and Yard Shunter training to consistent national standards.
• Coach colleagues and third parties on the job, using feedback, observation and data to lift safety, quality and productivity.
• Partner with site and transport leaders to identify skills gaps, support new process rollouts and evaluate training impact.

What are we looking for?

• Essential: Accredited instructor qualification with recent experience delivering accredited training in logistics, transport, or supply chain settings.
• Essential: Experience in either Material Handling Equipment (MHE) training and assessments OR Class 1 (C+E) driver assessments and/or yard & vehicle movement training.
• Strong knowledge of Safe Systems of Work, risk assessment, and Health & Safety best practice.
• Proven ability to communicate and coach effectively, influencing stakeholders and supporting learners at all levels.
• Full UK driving licence (minimum Category C), but a Category C+E licence is desirable. Willing to travel nationwide to deliver training across multiple sites, primarily Worcester and Enfield, with initial training at Wigan and/or Airdrie. Comfortable with overnight stays when required.
• Both MHE and Class 1 experience desirable.

What's in it for you? What are the benefits?

At ArrowXL, we're committed to a comprehensive salary and benefits package and a culture that values collaboration, innovation, and personal growth.

• Annual Leave - 34 days entitlement (including statutory bank holidays) which increases with service
• Holiday Buy Scheme - Buy up to 10 additional days
• Competitive Pension Plan options - Plus company contributions
• Private Medical Insurance - via Bupa
• Life Insurance - Company funded 2x basic salary life cover from day one
• Medicash - Health insurance package that provides cashback towards everyday healthcare bills
• Employee Assistance Programme - Free 24/7 confidential wellbeing assistance
• Progression and Development Opportunities - Department specific technical training and Internal Management Development Academies
• Staff Discount at Very (25% online) and various other retailer discounts
• Discounted Gym Membership - Up to 25% across nationally located gyms
• Cycle to work scheme - In partnership with Halfords
• Long service awards and Employee of the Month / CEO Award recognition
• Departmental Incentives and Retail Discounts across partners

How to Apply

It's quick and easy to apply online - just have your up-to-date CV ready and follow the step-by-step application process. We're excited to hear from you!

ArrowXL is proud to be an equal opportunity employer. We're committed to an inclusive workplace where everyone can thrive. If you're invited to interview and need adjustments during the process, please let us know.

We're a business built on championing strong values that guide everything we do.

Ready to make an impact?

Apply now and take the next step in your career with ArrowXL