Operational Team Manager

Kent and Medway Mental Health NHS Trust; Folkestone; On-site; GBP 80,000 - 100,000; Full time

Job summary

A mental health service provider in Folkestone is seeking an Operational Team Manager to oversee the performance and delivery of safe care within the team. Ideal candidates will be Registered Nurses, Social Workers, or Occupational Therapists looking to move into management. Responsibilities include team performance management, operational delivery, and collaboration with clinical leaders. A valid UK driving license and vehicle access are essential. Join us to help improve mental health in the community.

Qualifications

• Full, valid UK driving license and access to a vehicle for business purposes.
• Experience in staff management including appraisals and wellbeing.
• Knowledge in performance governance and workforce planning.

Responsibilities

• Manage the team's performance and operational delivery.
• Ensure strategic management of targets and performance.
• Collaborate with the clinical team to uphold care standards.

Skills

Team management

Operational delivery

Data analysis

Education

Registered Nurse, Social Worker, or Occupational Therapist qualification

Job description

A position has arisen for an Operational Team Manager within our South Kent Coast Mental Health Together Plus service.

This is an excellent opportunity for a Registered Nurse, Social Worker or Occupational Therapist seeking to take their first step into a management role.

As Operational Manager you would be required to work collaboratively with the Clinical Leaders and Service Manager in being accountable for the team's performance and operational delivery of safe and effective care.

You will be responsible for the strategic management of targets and performance, including waiting time and caseload management, day to day operational management, which includes staff management such as 1-2-1s, appraisals, wellbeing, sickness, absences, e-rostering, governance and financial management.

You will be fully supported in this role through regular 1-2-1s with the Service Manager and by the wider Senior Management Team.

The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

• To assure all services meet the required local and national targets and standards in relation to quality, performance governance, workforce planning and finance.
• To uphold the Trust Values, through developing a positive team "can do" attitude and culture through role modelling and setting out team expectation.
• To be responsible for the strategic management of targets and performance, including waiting time and caseload management, day to day operational management which includes staff management such as wellbeing, sickness, absences, e-rostering, governance and financial management.
• To ensure engagement of the full Multi-Disciplinary Team.
• Monitoring and analysis of data.
• Provision of Managerial Supervision and Appraisal.
• To have joint responsibility for CQC expectations and deliver this through ensuring team standards are reviewed against any CQC action plan that aims to improve service delivery and consistency in care.
• To work collaboratively with Lead Clinician and Lead Nurse to ensure the highest standards of practice and service delivery.

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us – if you share our passion for better mental health care and want to be part of a team that’s doing well together.

Take a look at our Community Nursing Video.

For further details / informal visits contact: Name: Harriet Powolny‑Tallent Job title: Service Manager Email address: [e-mail] Telephone number: 07717513381