Operational Prison Support

Vrieservice; Eastchurch; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading justice services provider in Eastchurch is seeking an Operational Support Grade (SSO) to enhance security operations at HMP Swaleside. In this role, you will manage entry and exit duties, escort prisoners and contractors, and monitor CCTV. We're looking for candidates with good IT skills, strong communication, and a UK driving licence. The role offers a competitive pay rate and opportunities for training and development, working full-time from Monday to Friday.

Benefits

20 days annual leave + public holidays

Access to training and career development

Competitive pay with overtime options

Qualifications

• A valid UK driving licence is required.
• Good IT skills necessary to perform the job effectively.
• Strong communication and teamwork are essential.

Responsibilities

• Manage entry and exit, including searches at the gate.
• Escort contractors, vehicles, and prisoners safely.
• Monitor CCTV and report any suspicious activity.
• Process visitors and oversee mail censorship.
• Assist with prisoner processing and food delivery.

Skills

Good IT skills

Strong communication

Teamworking abilities

Ability to work under pressure

Job description

Location: HMP Swaleside
Shift pattern: Full time, Monday to Friday 8am to 5pm
Hourly rate: £12.98 per hour, increasing up to £17.26 per hour weekdays overtime and £22.71 per hour weekends overtime

Please note a driving licence is required for this role

Ready for a rewarding role in the justice system? We're hiring an Operational Support Grade (SSO) to join our team in HMP Swaleside. Contribute to vital security operations including gate duties, visitor checks, prisoner escorts, CCTV monitoring, and more.

Key Responsibilities

• Manage entry/exit and searches at the gate
• Escort contractors, vehicles, and prisoners
• Monitor CCTV, report suspicious activity
• Process visitors and oversee mail censorship
• Assist with prisoner processing and food delivery

What We Offer

• Competitive pay with overtime options
• 20 days annual leave + public holidays
• Access to training and career development

Skills & Requirements

• Good IT skills and a UK driving licence (location-dependent)
• Strong communication and teamworking abilities
• Ability to work under pressure and follow security protocols

Important: A full and comprehensive DBS will be conducted for this role, and photo ID will be required.

Ready to apply? If you're looking for a fulfilling role in the justice system, apply today and take the next step in your career.