Operational Manager | Greater Manchester Mental Health NHS Foundation Trust

Greater Manchester Mental Health NHS Foundation Trust; Manchester; On-site; GBP 45,000 - 60,000; Full time

Job summary

A mental health service provider in Manchester is hiring an Operational Manager for the Central Manchester Talking Therapies Service. The role includes providing operational leadership, managing staff and resources, and ensuring service compliance. Candidates should have experience in managing mental health services and possess strong leadership skills. The position offers opportunities in a supportive community focused on mental health care and professional growth.

Qualifications

• Experience in managing mental health services or similar healthcare environment.
• Strong leadership and line management abilities.
• Understanding of compliance and performance monitoring.

Responsibilities

• Provide operational leadership to clinicians and team managers.
• Oversee staffing, recruitment, and resource allocation.
• Drive service improvement projects and manage risks.

Skills

Operational leadership

Staff management

Performance monitoring

Risk management

Staff development

Job description

Operational Manager (Central Manchester Talking Therapies Service)

A vacancy has opened up for an Operational Manager at the Central Manchester Talking Therapies Service in Chorlton. The service provides short‑term therapy for clients with common mental health disorders such as anxiety and depression, staffed by CBT therapists, counsellors, psychological therapists and psychologists.

Key Responsibilities

• Provide operational leadership and line management to a group of clinicians and team managers.
• Oversee staffing, recruitment, budgets and resource allocation.
• Ensure throughput and effectiveness within the service.
• Promote a therapeutic, inclusive culture aligned with Trust values.
• Ensure compliance with mandatory training and share learning from complaints and incidents within the team.
• Monitor performance, manage risk and drive service improvement projects.
• Support staff development through supervision, appraisal and training.
• Champion equality, dignity and respect in all interactions and practices.
• Maintain professional standards, confidentiality and information governance.
• Contribute to strategic planning within the division.
• Act as a key contact for complaints, investigations and incident reviews.
• Understand and embed the Trust’s strategic goals and values into daily practice.
• Carry out duties in line with Equal Opportunities, Diversity and Dignity in Care policies.
• Treat everyone with respect, professionalism and fairness.
• Manage estates for the service and conduct annual health and safety and fire audits.

Employer

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 staff across 122 locations, providing inpatient and community‑based mental health care in Greater Manchester and beyond. Greater Manchester offers a vibrant urban and rural environment, with a welcoming community and ample opportunities for personal and professional growth.

Application Deadline

This advert closes on Thursday 11 Dec 2025.