OpenData CSM — Strategic Partner for Life Sciences

Veeva Systems, Inc.; Greater London; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A leading life sciences technology company in Greater London seeks a Customer Success Manager to engage with key stakeholders and ensure customers achieve success with Veeva's OpenData product. The ideal candidate has extensive experience in the life sciences industry, strong analytical skills, and is a fluent English speaker. This role offers flexibility to work remotely, promoting a supportive work environment.

Qualifications

• 5+ years of demonstrated data-focused experience within the life sciences industry.
• 5+ years of hands-on experience with Veeva CRM.
• Proven track record of establishing client-facing relationships.

Responsibilities

• Engage with key customer stakeholders through regular meetings to drive OpenData success.
• Evaluate how customers use their OpenData investment and identify opportunities for improvements.
• Maintain expert-level knowledge of OpenData products and services.

Skills

Data-driven experience

Client-facing relationships

Analytical skills

Problem-solving

Fluent in English

Education

Bachelor's degree or equivalent practical experience

Tools

Veeva CRM

Master Data Management (MDM)

Job description

A leading life sciences technology company in Greater London seeks a Customer Success Manager to engage with key stakeholders and ensure customers achieve success with Veeva's OpenData product. The ideal candidate has extensive experience in the life sciences industry, strong analytical skills, and is a fluent English speaker. This role offers flexibility to work remotely, promoting a supportive work environment.