Open Application - Sales Advisor

Richemont; Greenhithe; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading company in luxury retail is seeking Sales Advisors for their Bicester Village boutique. The role involves delivering exceptional customer service, maintaining client relationships, and achieving sales targets. Ideal candidates are passionate about the watch industry and eager to learn, with strong communication and clienteling skills.

Benefits

Private healthcare and dental

Competitive pension scheme

Increasing annual leave

Cycle to work scheme

Employee Assistant programme

Income Protection

Life Assurance

Extensive group discounts

Qualifications

• Passionate about luxury retail and delivering exceptional service.
• Strong clienteling skills and results-driven experience.
• Ability to adapt communication to different customer needs.

Responsibilities

• Welcome guests and ensure an exceptional customer experience.
• Manage client appointments and online enquiries.
• Adhere to security procedures and maintain product safety.

Skills

Clienteling

Communication

Problem-solving

Organizational skills

Job description

What is an open application role?

Even if we have no vacancies in this area, we are still very interested in your profile. By registering for our open application, we have the opportunity to contact you directly about new or future Sales Advisor vacancies (full time or part time) that arise here at Watchfinder.

What do our Sales Advisors do at Watchfinder?

As a Sales Advisor you will be an ambassador for the company, you will be responsible for welcoming all guests into the boutique, introducing them to the culture of our organisation, clienteling and ultimately ensuring an exceptional customer experience is delivered.

At Watchfinder we know that not everyone has previous watch experience or product/brand knowledge. We look for passionate individuals who have a genuine interest in the industry, and who are keen to step into the pre-owned watch market selling multiple brands of luxury timepieces! We welcome individuals who are keen to learn and develop, and we provide support from the very beginning of your journey with us!

Working at our Bicester Village Boutique, you will be passionate about delivering expert customer service and achieving sales on a 1:1 basis within an intimate environment. You will showcase your excellent interpersonal skills, working to a high standard both individually and as part of a thriving team.

This is a varied role which includes high end sales assistance, welcoming walk-ins, clienteling, managing appointments and an overflow of online enquiries, chasing leads and all-round sales administration.

Demonstrating vigilance and awareness, you will ensure that all security procedures are adhered to correctly, always maintaining the safety of our products.

You will need to be reliable, ambitious, and passionate about the customer experience. You will also encapsulate our core values of being connected, curious, innovative, inclusive, and excellent!

How will you experience success with us?

• Passionate about luxury retail and delivering an exceptional service to customers
• Strong clienteling skills in order to ensure client contact is maintained
• Results driven with experience working in a target driven sales environment (KPI’s)
• Negotiation skills desirable however this is a skill that we can train for candidates that demonstrate the right attitude towards personal development
• Strong communication skills with the ability to adapt to different customers and their needs
• Ability to take in technical information with a willingness to learn about our products
• Excellent problem-solving skills
• Highly organised with the ability to prioritise own workload
• The consummate team player who will put team success ahead of personal gain

Why work for Watchfinder?

Firstly, what makes Watchfinder a great place to work is the people! Whether that be within your immediate team or across other areas of the business, there really is a family feel across the whole company.

We’ve had numerous success stories throughout the business of our staff furthering and developing their careers, proving to be integral contributors to the company.

You may be excited to hear to that we have recently expanded internationally, boasting luxurious locations in Hong Kong, New York, Paris, Milan, Geneva, Zurich and Munich. With no sign of slowing down!

If the world of watches intrigues you, apply now and join us on this new and exciting journey at our Bicester Village boutique!

Our Benefits & Incentives

As well as acompetitive salaryandcommission structurewe also offer a great benefits package:

• Private healthcare and dental
• Competitive pension scheme
• Holiday scheme – Increasing annual leave
• Cycle to work scheme
• Employee Assistant programme
• Income Protection
• Life Assurance
• Extensive group discounts