Onsite Service Team Lead for Major Clients

MSC Industrial Supply; Wednesbury; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading supply chain solutions provider is seeking an Onsite Service Team Manager to lead customer service teams at large accounts. This role requires strong interpersonal skills, problem-solving abilities, and creativity. You will coordinate customer activities, drive operational excellence, and manage team performance. The position offers extensive opportunities for professional development, including coaching and mentoring, along with attractive benefits such as holidays, insurance, and a pension scheme.

Benefits

Holidays

Insurance

Pension scheme

Qualifications

• Strong interpersonal skills essential for leading teams.
• Problem-solving abilities to address customer needs effectively.
• Creativity is necessary for managing tasks and team dynamics.

Responsibilities

• Lead customer service teams at large accounts.
• Coordinate customer activities to ensure satisfaction.
• Drive operational excellence and manage team performance.

Job description

A leading supply chain solutions provider is seeking an Onsite Service Team Manager to lead customer service teams at large accounts. This role requires strong interpersonal skills, problem‑solving abilities, and creativity. You will coordinate customer activities, drive operational excellence, and manage team performance. The position offers extensive opportunities for professional development, including coaching and mentoring, and comes with attractive benefits such as holidays, insurance, and a pension scheme.