Onsite Recruitment Coordinator / Account Specialist

Randstad UK; Plymouth; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading recruitment agency is seeking a Senior Account Specialist in Plymouth. You will manage client relationships, oversee recruitment processes, and ensure smooth onsite operations within a key account. A strong background in customer service and excellent communication skills are essential. This role offers a competitive salary, benefits, and growth opportunities within a globally recognized organization.

Benefits

Fantastic company benefits

Free onsite parking

Personal & professional development

Qualifications

• Strong customer service and administrative experience.
• Ability to work at a high pace.
• Excellent communication skills for stakeholder engagement.

Responsibilities

• Manage client relationships and communication.
• Oversee recruitment processes for new talent.
• Maintain administrative functions and compliance.

Skills

Customer service skills

Attention to detail

Communication skills

Organizational skills

Job description

Senior Account Specialist, Plymouth

£27,000-30,000k + bonus

Working hours: Monday to Friday 08:00am- 17:00pm.

Are you looking for a position where you can have face to face time with a world leading brand? Do you like being a leader, ensuring your team achieve their goals, and being able to be a positive driving force within a global organisation?

Randstad is looking for an Senior Account Specialist to ensure the smooth running of the operation across our site in Plymouth & 1/2 onsite in Swindon on a key account in the healthcare division. You will be responsible onsite operation working Monday to Friday 08:00am- 17:00pm.

The role encompasses worker management, alongside aspects of recruitment. You’ll be embedded within the client team, being the face of Randstad to them and the workers onsite, so a service driven mentality, relationship building and problem solving will all be key skills.

Responsibilities:

• Client management & relationship building
• Involvement in the recruitment process of new talent
• Worker management - delivery of praise, rewarding good work with our schemes, alongside delivery of warnings, return to works & OTI’s.
• Delivering on SLA’s agreed with the client
• Administrative tasks and ensuring all systems are up to date
• Managing all queries from your allocated areas, including health and safety investigations, and managing any allegations or concerns that are raised
• Regular floorwalks as agreed with the client to give visibility to the client and the temporary workforce
• Attending planning meetings with the client to assess temporary worker requirements
• Payroll tasks

To be successful in this role you will:

• Have strong customer services and admin experience
• Enjoy working at a high pace
• Attention to detail
• Great organisation skills
• Have excellent communication skills and are capable of dealing with stakeholders at all levels
• Previous experience in temp recruitment is useful but not essential
• Experience working in an onsite environment is useful too

Benefits:

• Fantastic company benefits
• Brilliant step to move into Account Management with a world leading company & high profile client
• Personal & professional development working towards your ambitions
• Free onsite parking

If you feel that you have the experience and passion that we are looking for, reach out to [e-mail] or apply for the role today and one of our in-house recruitment specialists will get back to you.