Onsite IT Technician Term Time

Capita plc; Colwich; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading education support provider in the UK is seeking an Onsite IT Support Technician to deliver technical support to schools in Staffordshire. This term-time role requires strong customer service skills and an interest in IT. The candidate should have a full UK driver's license and their own vehicle. The position offers a competitive salary and several employee benefits, including a company pension and volunteer days.

Benefits

Paid volunteering days

Company pension

Cycle to work scheme

Fully paid maternity and paternity leave

Voluntary benefits supporting lifestyle

Qualifications

• Full UK licence with access to own vehicle.
• Willingness to work term time only.

Responsibilities

• Provide scheduled technical maintenance and support for ICT to schools.
• Involve in larger installations in schools as per project plans.
• Provide reactive IT support including telephone and site visits.

Skills

Strong customer service skills

Interest in IT

Education

GCSE/A Level or equivalent

Job description

We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire area to provide regularly scheduled IT support and ensure that they receive the best possible customer service. Onsite IT Technician Term Time

£20,621.93

Stafford Based

This role comes with training; the first few weeks will be spent shadowing a member of our highly experienced and supportive team to ensure that you are fully equipped to support the clients in your area. With this in mind we are open to considering people with an interest in IT without hands on work experience in this field.

This is a term time only role so you will only work during the school terms. The role is also field based, so the right person for this role will have a full clean drivers license and their own vehicle.

What you will be doing

• Provide scheduled technical maintenance and support for ICT to a set of schools.
• Involvement in larger installations in schools in line with documented project plans.
• Provide reactive IT support as required, including telephone support, remote support, site visits and assistance with hardware quotations.
• Research and document development projects and procedures for the team in line with strategic objectives for the business.

What we are looking for

• Strong customer service skills.
• An interest in IT and a career in this area.
• Ideally some form of qualification in IT (GCSE/A Level) or equivalent, although this is not essential.
• Happy to work term time only.
• Full UK licence with access to own vehicle.

About Entrust

Entrust is a joint venture between Capita and Staffordshire County Council. We work across the UK in partnership with schools, academies and local authorities to provide specialist expertise around school improvement, learning technologies, and property and support services. We currently work in over 50 local authorities, with 600 schools. Join us and you'll be part of the fastest growing school‑to‑school support partner in England.

What's in it for you?

• A competitive basic salary of £24,043.50, prorated to reflect the part time nature of the annual hours (actual salary £20,621.93).
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Auto‑enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we're committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. We are an equal opportunity and Disability Confident employer. If you would like to discuss any adjustments you might need during your recruitment process, please email [e-mail] or call 07784 237318.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team at [e-mail].