Onsite IT Support Technician (Colchester)

Pure Resourcing Solutions Limited; Colchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic IT support firm in Colchester is looking for a hands-on IT Support Technician to join their friendly team. In this role, you will provide 1st and 2nd line technical support, assist with troubleshooting, and manage IT assets across multiple businesses. The ideal candidate will have experience in IT support, a good understanding of Microsoft 365 and Windows OS, and strong communication skills. A full UK driving license is essential for occasional site visits. This position requires working on-site 5 days a week.

Qualifications

• Experience in a 1st or 2nd line IT support role.
• Good working knowledge of Microsoft 365 and Windows OS.
• Basic knowledge of networking principles.

Responsibilities

• Provide technical support across all Group companies.
• Log and resolve IT support tickets.
• Support Microsoft 365 and Windows OS.

Skills

1st and 2nd line IT support

Microsoft 365

Windows operating systems

Active Directory or Entra ID user administration

Basic networking knowledge

Strong communication skills

Customer-focused approach

Job description

A dynamic IT support firm in Colchester is looking for a hands-on IT Support Technician to join their friendly team. In this role, you will provide 1st and 2nd line technical support, assist with troubleshooting, and manage IT assets across multiple businesses. The ideal candidate will have experience in IT support, a good understanding of Microsoft 365 and Windows OS, and strong communication skills. A full UK driving license is essential for occasional site visits. This position requires working on-site 5 days a week.