Onsite Account Manager

Omnia Resourcing Ltd; Sittingbourne; On-site; GBP 32,000 - 35,000; Full time

Job summary

A fast-growing recruitment agency is seeking an experienced Onsite Account Manager in Sittingbourne. The role involves managing daily operations of the temporary workforce, ensuring client satisfaction, and driving performance to meet objectives. Candidates should have at least one year of account management experience and strong communication skills. The position offers a salary of £32,000 - £35,000 per annum, with opportunities for career progression in a supportive team environment.

Benefits

Career progression opportunities

Supportive team environment

Experience in a fast-growing agency

Qualifications

• Minimum 1 year of account management experience.
• Strong verbal and written communication skills.
• Client-facing abilities with a natural aptitude for building relationships.

Responsibilities

• Manage daily operations of temporary workforce to meet client satisfaction.
• Ensure compliance with performance targets and SLAs.
• Recruit, train, and manage Account Coordinators.

Skills

Account management experience

Strong verbal communication

Problem-solving skills

Attention to detail

Job description

Onsite Account Manager
Location: Sittingbourne
Salary: £32,000 - £35,000 per annum + Bonus - DOE
Hours: 40 hours per week (flexibility required)
Start Date: Immediate

EXCITING CAREER OPPORTUNITY!

Omnia Resourcing is seeking an experienced and proactive Onsite Account Manager to join our team in Sittingbourne. This pivotal role involves managing the day-to-day operations of our temporary workforce, ensuring client satisfaction, and driving performance to meet business objectives.

Key Responsibilities

• Proactively manage operational issues in line with client requirements, KPIs, and Omnia Resourcing processes.
• Maintain a pool of fully compliant staff ready to meet bookings.
• Ensure performance targets, SLAs, and regulatory requirements are consistently met.
• Monitor and manage compliance targets and procedures.
• Recruit, train, and manage Omnia Resourcing Account Coordinators as needed.
• Build and maintain strong relationships with clients, line managers, and temporary staff.
• Manage attendance, handle holiday and absence requests, and conduct RTW interviews.
• Coordinate recruitment efforts with the resourcing team and deliver induction processes.
• Handle administrative duties accurately, including payroll, and ensure client checks are completed.

Requirements

• Minimum 1 year of account management experience.
• Strong verbal and written communication skills.
• Client-facing abilities with a natural aptitude for building relationships.
• Problem-solving skills and ability to manage expectations.
• Attention to detail and ability to work under pressure.
• Desirable: Knowledge of logistics or manufacturing.
• Full UK driving licence required.

Key Behaviours

• High energy, enthusiasm, and drive to succeed.
• Flexible and adaptable to varying shift patterns.
• Innovative, results-driven, and self-motivated.
• Team player with strong initiative and leadership skills.
• Approachable and capable of motivating others.

Benefits

• Opportunity to work with a fast-growing recruitment agency.
• Career progression and development opportunities.
• Supportive and dynamic team environment.

If you are an experienced and driven Account Manager looking for your next challenge, we encourage you to APPLY today!

For more details, contact Magda on (phone number removed)