Online Merchandiser (18-Month Contract)

Cerebras; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading e-commerce company in London seeks an individual to manage the European website, ensuring accuracy and performance. You will handle product uploads, online promotions, and collaborate closely with various teams to drive digital growth. Ideal candidates have e-commerce experience, strong attention to detail, and are passionate about customer experience. This role offers a competitive compensation package in a creative work environment.

Benefits

Competitive compensation package

401(K) plan with matching contributions

Creative work environment

Qualifications

• Proven experience in an ecommerce role.
• Ability to work cross-functionally in a global environment.
• Passionate about customer experience.

Responsibilities

• Drive product uploads and ensure accuracy.
• Manage online promotions and content updates.
• Analyze web analytics for insights.

Skills

Ecommerce platform experience

Attention to detail

Interpersonal and communication skills

Organizational skills

SEO understanding

Tools

Sales Force Commerce Cloud

Job description

Overview

LOCATION: London, Hammersmith

reports to: Head of e-commerce - emea

Role Purpose

This role is responsible for the day-to-day accuracy of the European website, working closely with the Head of E-Commerce - EMEA to ensure the website is trading to budgeted performance.

This is an ideal role for an individual with hands-on proven experience in online retail to play a pivotal role in the delivery of an ambitious digital growth strategy. We are looking for a pro-active, flexible personality who will own this role in a global fast-paced and entrepreneurial atmosphere.

What You’ll Do

• Drive the critical path of product uploads, ensuring products are published accurately in a timely fashion
• Ensure all products are strategically and aesthetically merchandised to our FUNKO fans/online customers.
• Support in product selection for new launches, reviewing intake and replen.
• Proactively monitor new product launches in close collaboration with site buyer/planner to ensure all options are quickly and accurately launched on site
• Manage site maintenance for promotional planning and content updates, ensuring site is fully aligned with all marketing initiatives
• Manage set up and running of online promotions, sales and special events
• Prevent product proliferation with timely actions for end of product lifecycle including final markdowns and item deletion
• Support Online Trading Manager with Weekly Sales FC.
• Monitor and analyse web analytics data identifying actionable insights.
• Regular site walks to ensure 100% accuracy at all times
• Support digital marketing with site changes
• Point of contact for Customer Services for queries relating to availability

What You’ll Bring

• Experience of an ecommerce platform – Sales Force Commerce Cloud
• Demonstrable ecommerce experience from a retail brand
• An understanding of SEO principles.
• Exceptional attention to detail
• Strong interpersonal and communication skills, confident to take the initiative and adopt a flexible, ‘can do’ approach.
• Excellent organisational skills and a positive and proactive ethos; a value adding and solution orientated self-starter with high integrity.
• Ability to work harmoniously globally and cross-functionally
• Passion for the customer, customer experience and about Funko and our products with the drive to make a difference.

Funko is an equal opportunity employer. We know that every superhero has a unique origin story and the diversity of these stories enrich what we do. All applicants will be considered for employment without attention to race, colour, religion, gender, gender identity, sexual orientation, national origin or disability status.

The above statements are intended to describe the general nature and level of work being performed by this role holder. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required and all employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

What Funko Offers

Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!

Funko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.