Online Client Advisor (Consumer)

Technogym; Bracknell; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fitness solutions company in Bracknell is seeking an energetic Sales Executive to enhance profitability and sales revenue. In this role, you will consult with clients, ensuring a luxury purchasing experience while managing sales interactions across various platforms. Ideal candidates will have a passion for fitness and wellness, along with exceptional customer relations skills. This position offers competitive perks and promotes from within.

Benefits

Competitive salary

25 days annual leave

Private Medical Insurance

Pension and Life Assurance scheme

Free parking

Corporate Wellness Programme

Qualifications

• Previous software sales experience is highly desirable.
• Experience selling into corporate environments.
• Knowledge of fitness, performance, and health.

Responsibilities

• Achieve and over-achieve inside sales targets.
• Manage inbound and outbound calls for new business.
• Maximise outbound call campaigns for opportunity generation.

Skills

Sales process knowledge

Exceptional customer relations

Team player

CRM management

Communication skills

Remote presentation skills

Hunger and drive

Passion for fitness and wellness

Tools

Salesforce

Job description

• Competitive salary (we have nothing to hide, the job postings just do not show this information easily)
• High-end and up-to-date tools to do the job well
• On-site premium showroom (also the staff gym!)
• 25 days annual leave (increasing further with long service) plus UK Bank Holidays
• Free parking
• Free premium Italian coffee
• Pension and Life Assurance scheme
• Private Medical Insurance
• Corporate Wellness Programme and wellness benefits
• Retailer discounts portal and partner benefits
• Employee Assistance Programme
• Promoting from within is our first priority

Our Company

Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grew into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!

Your Role

We are looking for an energetic and results-orientated Sales Executive to join Troy and the team out of our UK Headquarters in Bracknell, Berkshire. You will play a key role in increasing our profitability and sales revenue by delivering a luxury sales experience; managing client interactions via phone, chat, email and video call.

As a Technogym Expert, you will be consulting with your clients to deliver the best products and services for their needs. You will do this by sharing our brand ethos, understanding the client's wellness goals, developing and presenting the appropriate solutions, addressing any concerns, closing the sale (referring to the field or retail boutiques where appropriate) and ensuring a personalised and luxury purchasing experience. You will handle all requests from new and/or existing customers and follow up on leads from marketing campaigns.

In the home/consumer market (both directly and indirectly to affluent and high net worth individuals) we are luxury. Our collective mission is to deliver a healthier planet through healthier people. Our salespeople are consultative and sell through value and storytelling; assured by our brand, quality, innovation and Total Wellness Solutions. Teamwork and relationships are key to delivery.

To be successful in this role you will be results-driven, accountable, innovative, curious, collaborative and have the 'refuse to lose' mentality - of course underpinned by a passion for fitness, wellness and sports. If you would like to work for a business leading the way in wellness, with an immersive ethos and vision, incredibly passionate people, and products and solutions you can truly buy in to, then please read on and see how you can make a successful addition to our team.

Your Impact

What you will do:

• Achieve and over-achieve inside sales targets
• Deliver a premium level of customer satisfaction by understanding their needs and offering the right solution to reach their and their consumers
• Manage inbound calls whilst creating proactive outbound calls to generate new business opportunities for either direct or indirect sales
• Schedule visits with your field sales colleagues where the customers needs are best placed within these areas
• Keep up-to-date as a product and solutions expert, being a credible Technogym Ambassador
• Maximise outbound call campaigns
• Manage and maintain ongoing opportunities to ensure the correct support for each order whilst keeping the wider business informed
• Collect and share adequate market feedback with relevant departments
• Manage and profile the CRM Database to ensure information is accurate and up to date (knowledge of Salesforce is a plus)
• Oversee the process from order to installation and payment to ensure sound execution of the sale
• Provide customers with CAD visuals of their spaces and solutions (full training provided)

About You

What you will have:

• Knowledge of the steps within the sales process – previous software sales experience highly desirable
• Previous experience selling into the corporate environment
• CRM and pipeline management
• Exceptional customer relations (oral and written)
• Knowledge of fitness, performance, health and product use
• Communication, active listening and remote presentation skills
• Social media, IT proficiency and digital skills
• Integrity and humility
• Hunger and drive
• Passion and optimism
• Team player and collaborative
• Independent and organised
• Curious problem solver
• Results driven, "Refuse to Lose" mentality
• Loves Technogym products
• Passion for sport, fitness and wellness

Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!