Online Assistant: Christmas Shopper Champion & Help

Sainsbury’s Group; Poole; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in Poole is seeking Online Assistants to be Christmas Champions, ensuring online customers enjoy a seamless shopping experience. Responsibilities include selecting top products, managing orders, and providing exceptional customer support. Ideal candidates are enthusiastic, detail-oriented, and ready for flexible early morning shifts starting around 4am. The role offers a variety of benefits including discounts, holiday entitlements, and professional development opportunities.

Benefits

10% discount at Sainsbury's and Argos

Night shift premium

Free meals

Pension matching

Shopping discounts

Wellbeing support

Qualifications

• Friendly and welcoming with enthusiasm for helping customers.
• Comfortable learning to use new digital tools and technology.
• Must be above the school-leaver age in the UK.

Responsibilities

• Select quality products ordered online and provide substitutions if necessary.
• Handle customer queries and process orders.
• Work behind the scenes to support Home Delivery Drivers.

Skills

Customer service

Problem-solving

Attention to detail

Job description

A leading retail company in Poole is seeking Online Assistants to be Christmas Champions, ensuring online customers enjoy a seamless shopping experience. Responsibilities include selecting top products, managing orders, and providing exceptional customer support. Ideal candidates are enthusiastic, detail-oriented, and ready for flexible early morning shifts starting around 4am. The role offers a variety of benefits including discounts, holiday entitlements, and professional development opportunities.