Oncology Outpatient Admin Specialist

Chelsea and Westminster Hospital NHS Foundation Trust; Isleworth; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading healthcare trust in the United Kingdom is seeking a dedicated Patient Administrator for their busy Admin Department at West Middlesex Hospital. The candidate will handle a variety of administrative duties, providing a high standard of patient-focused service while interacting empathetically with patients. Candidates with excellent communication skills, organizational ability, and experience in a healthcare setting are preferred. The role offers a structured working week from Monday to Friday with potential for flexible hours.

Benefits

Flexible working arrangements

Support for disabled candidates

Qualifications

• Must work well autonomously and as a team member.
• Experience in handling sensitive queries and distressed patients.
• Ability to manage a range of administrative duties.

Responsibilities

• Provide customer-focused service to patients and visitors.
• Support high-quality healthcare service delivery.
• Handle confidential patient queries sensitively.
• Update patient details accurately in the system.
• Oversee junior staff and ensure work objectives are met.

Skills

Excellent communication skills

Organised and adaptable

Empathy and concern for others

Job description

A leading healthcare trust in the United Kingdom is seeking a dedicated Patient Administrator for their busy Admin Department at West Middlesex Hospital. The candidate will handle a variety of administrative duties, providing a high standard of patient-focused service while interacting empathetically with patients. Candidates with excellent communication skills, organizational ability, and experience in a healthcare setting are preferred. The role offers a structured working week from Monday to Friday with potential for flexible hours.