On-Site IT Technician (Dover) - Hardware & User Support

Port of Dover; Dover; On-site; GBP 29,000; Full time

Job summary

A leading port authority in the United Kingdom is seeking an IT Support Technician to provide exceptional support and maintain IT services. In this hands-on role, you'll resolve incidents, manage IT equipment, and collaborate with third-party providers. The ideal candidate has 2+ years of experience, particularly in Microsoft Windows and networking. This position offers generous benefits including 5 weeks annual leave, a contributory pension scheme, and career development opportunities. The role requires on-site work in Dover, Kent.

Benefits

5 weeks annual leave

Generous contributory pension scheme

Private Health Care

Qualifications

• Minimum of 2 years previous experience as an IT Technician.
• Hands-on experience with hardware support and Microsoft Windows OS.
• Basic networking knowledge (TCP/IP, DNS, DHCP).

Responsibilities

• Act as the first point of contact for IT support.
• Own and resolve incidents and service requests.
• Install, configure, and repair IT equipment and infrastructure.

Skills

Problem-solving

Communication skills

Attention to detail

Flexible and enthusiastic

Tools

Microsoft Windows OS

Active Directory

Networking (TCP/IP, DNS, DHCP)

Job description

A leading port authority in the United Kingdom is seeking an IT Support Technician to provide exceptional support and maintain IT services. In this hands-on role, you'll resolve incidents, manage IT equipment, and collaborate with third-party providers. The ideal candidate has 2+ years of experience, particularly in Microsoft Windows and networking. This position offers generous benefits including 5 weeks annual leave, a contributory pension scheme, and career development opportunities. The role requires on-site work in Dover, Kent.