On-Site IT Support Specialist – Manufacturing

ECS Resource Group; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A UK-based IT services firm is looking for an IT Support Analyst for a 6-month contract in Dumfries. The role involves acting as the primary IT contact for a project team and providing on-site support during various project phases. Candidates should have hands-on experience with ERP/WMS projects and a solid understanding of IT infrastructure. The position requires strong troubleshooting and communication skills. The contract is full-time on-site, thus applicants must be within a commutable distance to Dumfries.

Qualifications

• Hands-on experience in large-scale ERP/WMS projects preferred.
• Solid understanding of LAN/Wi-Fi, servers, storage, databases.
• Good understanding of production, maintenance, quality, logistics.

Responsibilities

• Act as primary IT contact for site-based project team and users.
• Prepare test data, execute scenarios, and document results.
• Configure and support shopfloor IT equipment.
• Provide on-site IT support during various project phases.
• Coordinate activities with central project team.

Skills

Large-scale ERP/WMS project experience

IT infrastructure knowledge

Shopfloor and warehouse systems familiarity

Core manufacturing processes understanding

Strong troubleshooting skills

Good documentation skills

Effective communication skills

Motivated to learn

Tools

Jira

QTest

Job description

A UK-based IT services firm is looking for an IT Support Analyst for a 6-month contract in Dumfries. The role involves acting as the primary IT contact for a project team and providing on-site support during various project phases. Candidates should have hands-on experience with ERP/WMS projects and a solid understanding of IT infrastructure. The position requires strong troubleshooting and communication skills. The contract is full-time on-site, thus applicants must be within a commutable distance to Dumfries.