On-Site IT Support Engineer — VIP SLA Ready

Verelogic IT Recruitment; Warrington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading IT recruitment agency is seeking a Customer Support Engineer based in Warrington. The role involves configuring applications and hardware on various IT devices and managing customer queries efficiently. Candidates must have a full UK driving licence and the ability to obtain security clearance. This position offers excellent career growth opportunities within a supportive team environment.

Qualifications

• Must hold a full UK driving licence and be able to obtain security clearance.
• Competence in configuring applications and hardware on IT devices.

Responsibilities

• Manage calls and keep customers informed of resolutions.
• Assist 3rd party IT Companies as needed.
• Support VIP users with timely communications.

Skills

Technical proficiency in hardware breakfix

Software support skills

Communication skills

Job description

A leading IT recruitment agency is seeking a Customer Support Engineer based in Warrington. The role involves configuring applications and hardware on various IT devices and managing customer queries efficiently. Candidates must have a full UK driving licence and the ability to obtain security clearance. This position offers excellent career growth opportunities within a supportive team environment.