On-Site IT Engineer & Desktop Support Pro

Experis IT; Easter Howgate; On-site; GBP 25,000 - 35,000; Full time

Job summary

A technology support company in the United Kingdom is looking for a proactive Desktop Support Engineer to provide on-site IT hardware and software support to various customers. Responsibilities include advanced diagnostics, equipment repair, and effective communication to manage service levels. The ideal candidate must possess certifications like CompTIA A+ and Server+, excellent customer skills, and the ability to work independently. The role offers exposure to diverse technologies with opportunities for professional development.

Benefits

Professional development opportunities

Supportive team environment

Exposure to diverse technologies

Qualifications

• Excellent customer-facing skills are essential.
• Relevant technical certifications required.
• Ability to work at height and perform manual handling.

Responsibilities

• Provide on-site IT hardware and software support.
• Undertake advanced diagnostics, repair, and replace equipment.
• Communicate effectively with teams to manage call details.

Skills

Customer facing skills

Self-motivated and organized

Professionalism

Education

CompTIA A+

CompTIA Server+

Job description

A technology support company in the United Kingdom is looking for a proactive Desktop Support Engineer to provide on-site IT hardware and software support to various customers. Responsibilities include advanced diagnostics, equipment repair, and effective communication to manage service levels. The ideal candidate must possess certifications like CompTIA A+ and Server+, excellent customer skills, and the ability to work independently. The role offers exposure to diverse technologies with opportunities for professional development.