On-Site Helpdesk & AV Support Analyst (London)

Tria; City Of London; On-site; GBP 30,000 - 38,000; Full time

Job summary

A market-leading organisation in London is seeking a Helpdesk Analyst to provide first line IT support. The successful candidate will manage service desk tickets, assist with user onboarding, and support AV technology during meetings. The ideal applicant has prior IT support experience, is familiar with Microsoft 365, and possesses strong communication skills. This is a full-time, on-site role, offering a salary of £30,000 to £38,000 plus benefits.

Benefits

Benefits

Qualifications

• Previous experience in IT support and AV environments.
• Familiarity with Microsoft 365.
• Excellent communication and organisational skills.

Responsibilities

• Deliver day-to-day first line IT support.
• Manage service desk tickets and user onboarding.
• Provide hands-on support for AV and video conferencing technology.

Skills

First-line IT & AV support experience

Microsoft 365 (Teams, Outlook, SharePoint)

Strong communication and organisation

Job description

A market-leading organisation in London is seeking a Helpdesk Analyst to provide first line IT support. The successful candidate will manage service desk tickets, assist with user onboarding, and support AV technology during meetings. The ideal applicant has prior IT support experience, is familiar with Microsoft 365, and possesses strong communication skills. This is a full-time, on-site role, offering a salary of £30,000 to £38,000 plus benefits.