On-Site Deskside IT Support Engineer - Windows & End-User

ECS Resource Group Ltd; Lancashire; On-site; GBP 30,000; Full time

Job summary

A leading IT support company is seeking a customer-focused Deskside Support Engineer for a permanent role in Lytham St Annes, Lancashire. This position offers a salary of £30,000 per annum and requires experience in deskside support and troubleshooting in a regulated environment. Candidates with SC clearance are prioritized. The role includes providing technical support, managing incident tickets, and maintaining end-user devices.

Qualifications

• Previous deskside, desktop, or 2nd line support experience in a corporate or regulated environment.
• Strong knowledge of Windows OS and Microsoft applications.
• Understanding of secure environments or public-sector IT is advantageous.

Responsibilities

• Providing deskside and hands-on technical support for all users.
• Troubleshooting and resolving hardware, software, and connectivity issues.
• Installing, configuring, and maintaining end-user devices.

Skills

Deskside support experience

Troubleshooting

Windows OS knowledge

Hardware diagnostics

Incident ticket management

Job description

A leading IT support company is seeking a customer-focused Deskside Support Engineer for a permanent role in Lytham St Annes, Lancashire. This position offers a salary of £30,000 per annum and requires experience in deskside support and troubleshooting in a regulated environment. Candidates with SC clearance are prioritized. The role includes providing technical support, managing incident tickets, and maintaining end-user devices.