On-Site Deskside IT Engineer - Windows & AD Expert

vertex-it-solutions; Lytham St Annes; On-site; GBP 25,000 - 35,000; Full time

Job summary

A managed service provider in Lytham St Annes is seeking a reliable Deskside Support Engineer to provide on-site support for government-sector clients. The role requires strong technical skills, particularly in Windows OS and Microsoft 365, as well as excellent customer service abilities. Responsibilities include troubleshooting issues, configuring devices, and maintaining documentation. This is an on-site position that necessitates adherence to security and compliance requirements.

Qualifications

• Proven experience in a deskside / 2nd line support or similar technical role.
• Strong knowledge of Windows OS, Microsoft 365, Active Directory, and typical desktop/laptop applications.

Responsibilities

• Provide on-site deskside support to government-sector users.
• Troubleshoot hardware, software, and network issues.
• Build, configure, and deploy desktops and laptops.

Skills

Customer service

Technical troubleshooting

Windows OS

Microsoft 365

Active Directory

Job description

A managed service provider in Lytham St Annes is seeking a reliable Deskside Support Engineer to provide on-site support for government-sector clients. The role requires strong technical skills, particularly in Windows OS and Microsoft 365, as well as excellent customer service abilities. Responsibilities include troubleshooting issues, configuring devices, and maintaining documentation. This is an on-site position that necessitates adherence to security and compliance requirements.