On-Site AV Technician

Zebrec; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading provider of AV integration services in Greater London is seeking an On-Site AV Technician to provide technical support across various client sites. This role involves setting up event spaces, operating audio and video equipment, and managing videoconferences. The ideal candidate should have excellent communication skills and be customer-focused while demonstrating technical expertise in AV and videoconferencing technologies. Join a dynamic team dedicated to delivering outstanding service.

Qualifications

• Proficient in operating both digital and analogue audio, video, and lighting equipment.
• Ability to setup and manage videoconference/audio conference sessions.
• Capable of performing 1st and 2nd line repairs on AV equipment.

Responsibilities

• Setup and operate integrated event spaces for presentations.
• Manage video calls from booking to monitoring and completion.
• Perform preventative maintenance and daily checks on equipment.

Skills

Excellent communication

Time-management

Presentation skills

Organisational skills

Customer-focused attitude

Tools

Cisco systems

Polycom systems

Microsoft Office

Job description

Overview

Zebrec is offering an On‑Site AV Technician position with a leading provider of professional Audio Visual Systems Integration services. The role involves providing full technical onsite support across London client sites, with exposure to a variety of Audio Visual and Videoconferencing technologies.

Key Responsibilities

• Setup and operation of integrated event spaces, including high‑profile auditorium‑based result presentations and town halls.
• Proficient operation of audio, video and lighting equipment, both digital and analogue.
• Setup and support of videoconference/audio conference sessions using Cisco and Polycom systems.
• Manage all aspects of video calls from initial booking to monitoring and completion, including pre‑event system operational testing.
• Prepare equipment for future events and meetings as required.
• Locate faults and provide resolutions, such as fixing, replacing or upgrading hardware in support of AV and VC facilities.
• Perform 1st and 2nd line repairs and ongoing preventative maintenance, including daily checks on all equipment.
• Provide AV support to other business areas when required.
• Maintain a professional and presentable appearance when liaising with senior executives, both face‑to‑face and by telephone.
• Administer tasks supporting the role using Microsoft Office applications, bespoke ticketing systems and room‑booking software.

Personal Attributes

• Excellent communication, time‑management, presentation and organisational skills.
• Enthusiastic, self‑motivated and able to establish productive relationships with people at all levels.
• Appropriate use of own initiative.
• Customer‑focused with strong ability to interact with individuals at all levels in a friendly, welcoming and helpful manner.

How to Apply

A full, updated specification is available upon request. If you are interested in the On‑Site AV Technician role, please send a copy of your updated CV to Zebrec. We take your data seriously and you can view our privacy policy on our website. By applying for this role, you acknowledge that you have accepted Zebrec's terms & conditions.