On-site Aftersales & Warranty Engineer

Pertemps Redditch Industrial; Redditch; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading manufacturer of safety hardware in Redditch is seeking an Aftersales/Warranty Support Engineer. This role involves providing technical support, managing warranty claims, and collaborating with engineering teams. Candidates should have a strong engineering background, excellent troubleshooting skills, and a valid driving license. Competitive salary of circa £40k per annum and various benefits offered.

Benefits

Private medical insurance

Employee discounts

Staff social events

Free parking

Qualifications

• Able to read and interpret engineering drawings.
• Strong technical troubleshooting skills—able to analyse complex issues and provide effective solutions.
• Hold a valid driving license and willing to visit client sites when required.

Responsibilities

• Provide timely and effective technical support to customers.
• Diagnose and resolve technical issues.
• Maintain accurate records of customer interactions and resolutions.
• Manage warranty claims and ensure timely resolution.
• On-site support on client premises when required.

Skills

Technical troubleshooting

Communication skills

Problem-solving

Education

Technical/engineering background

Job description

A leading manufacturer of safety hardware in Redditch is seeking an Aftersales/Warranty Support Engineer. This role involves providing technical support, managing warranty claims, and collaborating with engineering teams. Candidates should have a strong engineering background, excellent troubleshooting skills, and a valid driving license. Competitive salary of circa £40k per annum and various benefits offered.