On Senior Specialist - Talent BP, Americas West

On; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global brand in the United Kingdom is seeking a Senior Specialist — Retail Talent Business Partner for their West Region. In this role, you will operate independently to drive strategic HR initiatives while providing critical guidance to retail leaders on complex people-related topics. The position requires over 5 years of experience in HR, adept handling of employee relations, and an ability to influence practices for service delivery improvement. This role champions a high-performance culture, ensuring compliance across retail spaces.

Benefits

Growth and learning opportunities

Supportive team-oriented atmosphere

Focus on physical and mental well-being

Qualifications

• 5+ years of experience in an HR Business Partner or similar role.
• Proven ability to work autonomously and manage end-to-end projects.
• Demonstrated skill in mastering complexity and effectively solving difficult problems.

Responsibilities

• Serve as the principal HR partner to retail store leadership.
• Drive efficient execution of Talent operational elements.
• Manage complex employee relations issues.

Skills

Autonomous decision-making

Impactful communication

Problem-solving

Employee relations management

Job description

As the Senior Specialist — Retail Talent Business Partner — West Region, you will operate autonomously to drive strategic HR topics and process optimization for our rapidly expanding Retail store teams. Reporting to the Leader of Retail Talent Business Partners — Americas, you will provide critical guidance to retail leaders on complex people‑related topics, ensuring compliance and championing On’s high‑performance, human‑centric culture across our retail spaces. Your mission is to proactively challenge the status quo, champion innovative approaches, and ensure efficient operations as we scale our omnichannel presence.

Your Mission

• Serve as the principal and autonomous HR partner to retail store leadership across assigned locations, providing expert advice and solutions for the full team member lifecycle
• Drive efficient and premium execution of core Talent operational elements, including onboarding, off‑boarding, payroll topics, and critical work compliance management
• Proactively identify areas for process innovation and challenge existing practices, making recommendations to improve service delivery and efficiency for the retail organization
• Take ownership of complex employee relations issues, including workplace investigations, accommodations, and conflict resolution, applying fair and consistent judgment to mitigate organizational risk
• Collaborate with Talent Acquisition to define hiring strategies and support the selection of top retail talent, ensuring alignment with On’s cultural values
• Lead the deployment of functional Talent projects and training initiatives (e.g., performance management, compensation planning, culture embedment) tailored to the unique needs of the retail channel
• Partner seamlessly across functions, especially with Talent Operations, to ensure compliance with local, state, and city‑specific employment regulations
• Shape how On’s culture and ways of working are embedded in the retail space, requiring occasional travel to stores to engage with the team and business

Your Story

• You bring 5+ years of experience in an HR Business Partner or similar role, preferably supporting a high‑velocity, high‑quality global brand operating across wholesale, DTC, and digital channels
• Proven ability to work autonomously and manage end‑to‑end projects, making informed decisions and solving complex problems within the scope of work
• Demonstrated skill in mastering complexity and effectively solving difficult problems, leveraging diverse input to create clarity in often contradictory information
• You are known for impactful communication, consistently adjusting your message based on the audience to concisely convey strategy, requirements, or complex HR counsel across the organization
• Experience navigating high‑volume employee relations and compliance in North America, particularly concerning hourly, non‑exempt, or retail team members
• A history of taking ownership of your growth journey, proactively choosing opportunities that stretch your capabilities and striving for continuous learning and improvement

Meet The Team

Being part of the Talent team at On means doing things differently. We don’t do things just because they are what “HR does”. We build, grow, enable, and empower the team to drive the future of On. Because this is what matters to us. Because we are On. Our team fosters an environment where continuous learning and holistic well‑being are championed, supporting each member to build their best self.

What We Offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team‑oriented atmosphere, with access to personal self‑care for both physical and mental well‑being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.