Office Manager & Operations Administrator

ZipRecruiter; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

An international humanitarian organization based in London is seeking an organised Office Manager & Operations Administrator to oversee daily office operations, ensure compliance with legal requirements, and support international programs. The ideal candidate has strong organisational skills, experience in office administration, and proficiency in Microsoft Office tools. Commitment to humanitarian principles and the ability to handle sensitive information are essential.

Qualifications

• Previous experience in office management, operations, or administration.
• Strong organisational skills; able to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee daily office operations, suppliers, contracts, and health & safety.
• Act as first point of contact for donors, suppliers, and external partners.
• Provide travel, logistics, and procurement support.

Skills

Office management experience

Organisational skills

Microsoft Office Suite proficiency

Communication skills

Tools

Microsoft Office Suite

Teams

SharePoint

Zoom

Job description

Overview

Contract: Perm/Full time

Location: Taplow

We’re looking for an organised and proactive Office Manager & Operations Administrator to keep our office running smoothly and support our international programmes. This varied role covers office management, compliance, administration, and logistical support.

What you’ll do

• Oversee daily office operations, suppliers, contracts, and health & safety.
• Act as first point of contact for donors, suppliers, and external partners.
• Support organisational policies (safeguarding, procurement, data protection, H&S).
• Ensure compliance with Charity Commission, donor guidelines, and GDPR.
• Provide travel, logistics, and procurement support to field teams and humanitarian deployments.
• Maintain accurate records for audits, reporting, and board meetings.
• Support senior management with admin, policies, and finance (invoices, purchase orders, expenses).

Essential Skills & Experience

• Previous experience in office management, operations, or administration.
• Strong organisational skills; able to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and digital collaboration tools (Teams, SharePoint, Zoom).
• Excellent written and verbal communication skills.
• Ability to handle sensitive information with discretion and professionalism.

Desirable skills & experience

• Experience supporting overseas field operations or humanitarian programmes.
• Familiarity with donor compliance (FCDO, EU, UN, major trusts/foundations).
• Knowledge of safeguarding and risk management practices.
• Understanding of compliance requirements in the charity/humanitarian sector.

Personal Attributes

• Commitment to humanitarian principles and the mission of KAI.
• Proactive, solution-oriented, and adaptable.
• Strong interpersonal skills; able to build relationships across cultures and teams.
• Able to work independently and under pressure.
• High level of integrity, professionalism, and cultural sensitivity.

Candidates must have the legal right to work in UK; we are unable to offer visa sponsorship for this position.

If you are interested in applying for this position, please email a copy of your CV to [e-mail] along with a short statement detailing why you would like to work at Khalsa Aid.

We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, , , , , or expression, , , , or any other protected status. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.