Office Manager

Get Staffed Online Recruitment Limited; Manchester; On-site; GBP 60,000 - 80,000; Part time

Job summary

A vibrant sports therapy clinic in Manchester is seeking an Office Manager to oversee daily operations and enhance patient experiences. The successful candidate will manage patient bookings, maintain the CRM system, and ensure financial accuracy. Excellent organizational and communication skills are essential. The role offers a competitive hourly rate of £13, along with opportunities for professional development.

Benefits

Competitive salary

Professional development opportunities

Employee discounts on therapy services

Flexible working arrangements

Qualifications

• Proven experience in office management or a similar administrative role within a healthcare setting.
• Strong organisational skills with the ability to manage multiple tasks effectively and efficiently.
• Excellent communication and interpersonal skills, with an empathetic approach to patient care.

Responsibilities

• Manage patient bookings and appointment coordination to ensure optimal clinic flow.
• Maintain CRM system, generate reports on patient attendance and clinic performance metrics.
• Process supplier invoices and maintain accurate financial records.

Skills

Office management experience

Excellent communication skills

Organisational skills

Proficient in Microsoft Office

Problem-solving skills

Tools

CRM software

Job description

Office Manager
Salary: £13 per hour
Location: Manchester

Overview of Role

Our client is seeking a dedicated and organised Office Manager to oversee the daily administrative operations of their busy sports therapy clinic. This pivotal role is essential in ensuring seamless clinic operations while delivering exceptional patient experiences and driving efficient business processes. You will be the operational backbone of the clinic, managing everything from patient bookings to facility maintenance.

Key Responsibilities

• Manage patient bookings, scheduling, and appointment coordination across multiple practitioners to ensure optimal clinic flow.
• Handle patient enquiries via phone, email, and in-person with professionalism and empathy.
• Maintain and update the Customer Relationship Management (CRM) system, generate reports on patient attendance and clinic performance metrics.
• Ensure clinic rooms and common areas are clean, well-maintained, and properly equipped while overseeing health and safety compliance.
• Process and settle supplier invoices, client payments, and maintain accurate financial records, supporting budget management.

Ideal Candidate

• Proven experience in office management or a similar administrative role within a healthcare setting.
• Excellent communication and interpersonal skills, with an empathetic approach to patient care.
• Strong organisational skills with the ability to manage multiple tasks effectively and efficiently.
• Proficient in Microsoft Office and customer relationship management software.
• A proactive approach to problem-solving with a keen eye for detail.

Benefits On Offer

• Competitive hourly rate of £13, with opportunities for professional development.
• A dynamic and supportive work environment within a growing clinic.
• Employee discounts on therapy services.
• Flexible working arrangements within the fixed location.

Our client is a vibrant and forward-thinking sports therapy clinic dedicated to providing high-quality healthcare services. Their team is passionate about patient wellbeing and community health, fostering an inclusive and positive workplace culture.

They are an equal opportunities employer and welcome applications from all backgrounds, promoting diversity in the workplace.