Office Manager

Streamline Search; England; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading packaging manufacturer in Southampton is seeking an Office Manager to ensure smooth operational performance and high customer service quality. Responsibilities include managing a team, overseeing compliance, and handling administrative tasks. The ideal candidate will have proven office management experience and proficiency in office software. Competitive salary package offered.

Benefits

Salary £30,000 - £35,000

Annual company bonus

28 days holiday, inclusive of bank holidays

Working hours Monday to Friday, 8:30am - 5:30pm

Qualifications

• Proven experience in office management or supervisory position.
• Experience in handling customer service issues.
• Familiarity with maintaining business documentation.
• Proficiency in managing purchasing and stock control tasks.
• Competence in using office software.

Responsibilities

• Lead and manage a small customer service and administrative team.
• Oversee customer complaints and non-conformances.
• Maintain accurate business documentation.
• Manage government declarations and reporting requirements.
• Oversee purchasing and supplier communications.
• Monitor stock control processes.
• Provide hands-on support in administrative tasks.
• Assist with basic accounts tasks.

Skills

Experience in office management

Customer service issue handling

Business documentation maintenance

Purchasing and stock control

Office software proficiency

Tools

Microsoft Office

Accounting/inventory systems

Job description

Overview

Office Manager Required!

Our client is a leading packaging manufacturer based in Southampton.

On behalf of our client, we are recruiting for an Office Manager to join their growing team. The successful candidate will play a key role in ensuring smooth operational performance, compliance with industry standards, and delivery of excellent customer service.

Package

• Salary £30,000 - £35,000 (DOE)
• Annual company bonus
• 28 days holiday, inclusive of bank holidays
• Working hours Monday to Friday, 8:30am - 5:30pm

Responsibilities

• Lead and manage a small customer service and administrative team, ensuring a consistently high standard of service
• Oversee customer complaints and non-conformances, implementing corrective actions
• Maintain accurate business documentation, including Health & Safety and personnel records
• Manage government declarations and reporting requirements
• Oversee purchasing, supplier communications, and invoicing
• Monitor stock control processes to support operational efficiency
• Provide hands-on support in day-to-day administrative and customer service tasks
• Assist with basic accounts tasks, including invoice processing, account reconciliations, and credit control support

Requirements

• Proven experience in office management or supervisory position
• Experience in handling customer service issues
• Familiarity with maintaining business documentation, including Health & Safety and compliance records
• Proficiency in managing purchasing, stock control, and basic accounts tasks
• Competence in using office software (e.g., Microsoft Office, accounting/inventory systems)
• Understanding of government reporting and documentation procedures is desirable

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