Office-Based Internal Sales & Customer Service Advisor

Firmin Recruit LTD; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A manufacturing recruitment agency is seeking an experienced Internal Sales/Customer Services Advisor in Sittingbourne. This office-based role involves engaging with customers, processing orders, and ensuring excellent service. The ideal candidate will have prior sales experience in a manufacturing environment, strong communication skills, and proficiency in Microsoft Office. Benefits include parking, pension, and private healthcare after probation. A driving license and access to transport are essential due to the office location.

Benefits

Parking

Pension

Private Health Care

Qualifications

• Previous internal sales/customer services experience within a manufacturing environment.
• Ability to work as an individual or part of a team with good interpersonal skills.
• Good organisational skills.

Responsibilities

• Speak to existing and new customers.
• Answer incoming calls.
• Process sales orders.
• Deal with customer enquiries.
• Prepare and price quotations.
• Assist customers with product information and order status.

Skills

Excellent communication skills

Attention to detail

Customer focus

Team player

Self-motivated

Tools

Microsoft Word

Microsoft Excel

CRM software

ERP software

Job description

A manufacturing recruitment agency is seeking an experienced Internal Sales/Customer Services Advisor in Sittingbourne. This office-based role involves engaging with customers, processing orders, and ensuring excellent service. The ideal candidate will have prior sales experience in a manufacturing environment, strong communication skills, and proficiency in Microsoft Office. Benefits include parking, pension, and private healthcare after probation. A driving license and access to transport are essential due to the office location.