Office Assistant

wagamama; Greater London; Hybrid; GBP 25,000 - 32,000; Full time

Job summary

A vibrant restaurant chain in Greater London is seeking an Office Assistant to coordinate logistics, maintain a tidy office environment, and support the office manager. The ideal candidate will have strong interpersonal and customer service skills, with a proactive approach to tasks. This role offers a competitive salary, hybrid working benefits, and a monthly food allowance. Join a culture that celebrates fun and fresh flavors while making every moment at work rewarding.

Benefits

Competitive salary + 10% bonus potential

£200 monthly food allowance

Private healthcare

25 days holiday plus bank holidays

3% pension contribution

Family-friendly pay for expectant or adopting parents

Qualifications

• Strong interpersonal skills with the ability to communicate effectively.
• Must possess a professional telephone manner.
• Professional and proactive approach to work.

Responsibilities

• Coordinate and accept couriers and deliveries effectively.
• Manage the room booking process and maintain tidy meeting rooms.
• Ensure communal areas are clean and well-stocked.

Skills

Interpersonal skills

Attention to detail

Customer service skills

Ability to prioritize tasks

Proactive approach

Job description

at wagamama, food is life 🥢 and we’re here to make every bite count. with over 165 restaurants across the UK (and growing fast) we’ve been dishing up vibrant, fresh asian inspired flavours since ‘92. it’s all about good food, good vibes, and good company 🍜🔥

were looking for an office assistant to join us on our journey 🌱 ready to dive in and stir things up?

Key accountabilities

• coordinate arranging and accepting couriers and deliveries effectively
• actively manage the room booking process to ensure a speedy transition between meetings ensure all meeting rooms are well-stocked and tidy
• supply each floor with milk and fruits as soon as they arrive in the mornings
• ensure that the reception area and communal office areas are a tidy, calm and welcoming environment
• ensure in between meetings that the boardroom is tidy and clean and stocked with refreshments
• act as fire marshal or first aider, undertaking the necessary training with enthusiasm and commitment
• open and distribute post to departments, arrange for outgoing post to be franked
• ensure the coffee machines in the basement and on the 5th floor, the boardrooms and reception are cleaned and well maintained.
• check stock levels of tea, coffee etc in the communal areas and the boardrooms, topping up where needed and reporting any need for additional supplies.
• assisting the office manager and head receptionist with ad hoc tasks as required
• covering reception for breaks and as needed

What you'll need

• Strong interpersonal skills with the ability to communicate effectively at all levels
• Possess a professional and proactive approach to work
• Ability to prioritise multiple tasks
• Attention to detail
• Willingness to learn new skills
• The ability to work under pressure and to deadlines
• Professional with excellent customer service skills
• Must possess a professional telephone manner

What’s in it for you

• competitive salary + 10% bonus potential
• hybrid working
• come as you are culture, with modern offices, fresh fruit and soft drinks
• £200 monthly wagamama food allowance — enjoy all your favourite dishes on us!
• private healthcare
• 3% pension contribution
• 25 days holiday plus bank holidays
• further discounts across retail, hospitality & leisure — perks that make life sweeter
• Supporting you every step of the way! family-friendly pay : 26 weeks full pay + 13 weeks half pay for expectant or adopting parents

nothing brings people together like great food. no matter where you’re from or who you are, you’ve got a seat at our table | because food is the ultimate connector, and here everyone belongs