Office Assistant

Metro Rod; Exeter; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading provider of drainage services in Exeter is looking for an experienced Office Administrator to support scheduling, customer communication, and daily office administration tasks. The ideal candidate must have strong organizational and communication skills, along with proficiency in Microsoft Office. This role provides a dynamic work environment with ongoing training and a range of employee benefits.

Benefits

Benefits scheme

28 days holidays including bank holidays

Ongoing training and development

Qualifications

• Proven experience as an Administrative Assistant, Personal Assistant or Office Administrator.
• Strong administration and IT skills.
• Excellent written and verbal communication skills.

Responsibilities

• Support with the scheduling of jobs for Engineers.
• Keep customers updated on their jobs.
• Ensure efficient day-to-day operation of the office.

Skills

Microsoft packages

Organizational skills

Communication skills

Time management

Attention to detail

Job description

Office Administrator

Metro Rod Exeter

Hours: 8am-5pm Mon-Fri

Salary: National Living Wage + plus benefits

Metro Rod work with the likes of Tesco, Marks and Spencer, Mitie, Clarion, Axa, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands.

Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we’ll bring the same high standards of service to tackle your drain blockage.

Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing.

We are looking for an experienced Administrator to join our busy office based in Exeter. The role would suit someone who has worked within a busy office environment, where a ‘roll your sleeves up’ approach has been a given. You will have the opportunity to liaise daily with internal and external customers and will be involved in a variety of duties supporting this small but busy office.

What does it entail?

This role will support with the scheduling of jobs for our Engineers, keeping our customers updated every step of the way and supporting with day-to-day administration for the office. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. If you also have previous experience as an Office Administrator/Assistant, Secretary or Scheduler this would be of particular interest to us.

Ultimately, a successful Admin Assistant should ensure the efficient and smooth day-to-day operation of our office.

What do we look for?

• Proven experience as an Administrative Assistant, Personal Assistant or Office Administrator (or similar) essential
• Knowledge of office management systems and procedures
• Strong administration and IT skills - using Microsoft packages
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• Ability to cover some on-call work (manning the phone between 5pm and 7pm some weekdays and some sporadic weekends)

What will you get?

• Ongoing Health & Safety and new skills training
• Benefits scheme including 4% off at Tesco, 8% off at ASOS, 8% off at Just Eat, 10% off at Pizza Hut, 10% off at Green King and many more
• 28 days including bank holidays
• Training and development
• Part of a fantastic work culture