Office Administrator / Collection Network Administrator

Abbott Laboratories; Abingdon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global healthcare leader in Abingdon is seeking a Collection Network Administrator to support the UK Collection Network. This role involves crucial administrative duties, including payroll processing and maintaining operational compliance. The ideal candidate is degree-educated, detail-oriented, and has strong administrative and communication skills. A proficiency in Microsoft Office is essential, particularly Excel. This position offers career development within a reputable company recognized for its workplace excellence.

Benefits

Career development opportunities

Recognition as a great workplace

Diversity initiatives

Qualifications

• Experience in payroll processing or finance administration preferred.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Process payroll for collecting officers and partners.
• Maintain and update Field Service Management (FSM) systems.
• Review and resolve discrepancies in collection data.
• Coordinate with field staff and Regional Team Leaders.
• Provide general administrative support.
• Assist with onboarding for new collecting officers.
• Contribute to continuous improvement initiatives.

Skills

Strong administrative skills

Attention to detail

Proficient in Microsoft Office, especially Excel

Excellent communication skills

Organisational skills

Education

Educated to degree level or equivalent work experience

Tools

Field Service Management (FSM) systems

Job description

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

The Opportunity

Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.

Our Toxicology Business, part of Abbott Rapid Diagnostics, is currently recruiting for a Collection Network Administrator. The role would be based in our Abingdon (Oxfordshire) office.

The Collection Network Administrator is a key administrative position responsible for supporting the UK Collection Network and ensuring the efficient delivery of field services. This role focuses on accurate payroll processing, system maintenance, and comprehensive administrative coordination to maintain operational excellence and compliance. The successful candidate will play an integral part in onboarding, data accuracy, and continuous improvement initiatives within the collection network.

What You’ll Do

• Process payroll for collecting officers and partners, ensuring accuracy and timely submission.
• Maintain and update Field Service Management (FSM) systems and user records.
• Review and resolve discrepancies in collection data, including managing call-out information.
• Coordinate with field staff and Regional Team Leaders to ensure compliance with operational processes.
• Provide general administrative support, including communications, reporting, and record-keeping.
• Assist with onboarding and documentation for new collecting officers.
• Contribute to continuous improvement initiatives to enhance collection network operations and data accuracy.

Required qualifications/Profile

• Educated to degree level or equivalent work experience.
• Strong administrative skills with attention to detail and accuracy.
• Experience in payroll processing or finance administration preferred.
• Proficient in Microsoft Office, especially Excel; experience with FSM systems desirable.
• Excellent communication and organisational skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.