Overview
Job Title: Office Administrator / Operations Support
Location: Caterham (relocating to Godstone at the end of the year)
Hours: Monday to Friday, 8:00am - 5:00pm
Salary: £25,000 - £30,000 (DOE) + pension
Responsibilities
- Handle incoming calls, take clear messages, and escalate urgent matters.
- Input and update data in client portals, CAFM systems, and internal job management systems.
- Maintain live job notes, send client updates, and chase approvals or purchase orders.
- Raise and track purchase orders, order materials to specification, and arrange couriers/collections.
- Monitor task tracking for job progress, costs, and parts.
- Support the Operations Director with scheduling, permits, RAMS, and Health & Safety documentation.
- Keep shared inboxes organised, filing invoices, quotes, delivery notes, and correspondence.
Skills & Experience
- Previous admin or operations support experience.
- Proactive and confident working independently.
- Strong written and verbal communication skills, with a clear phone manner.
- Highly organised, detail-focused, and able to multitask.
- Fast, accurate data entry; confident using multiple systems.
- Proficient in Microsoft 365 (Outlook, Word, Excel); quick to learn new software.
- Experience with client portals, CAFM/job management systems (e.g. BigChange) - desirable.
- Knowledge of basic purchasing (raising POs, matching invoices/delivery notes) - desirable.
- Full UK driving licence - desirable.
Additional Information
For your information:
- Interested? Please send your CV in as a Word format only.
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