Office Administrator

360-Recruitment; Northampton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading recruitment agency in Northampton is seeking an Office Administrator to support their team with client service delivery. You will manage calendars, respond to inquiries, and maintain client records while ensuring compliance with regulations. The position requires strong communication and organizational skills. Benefits include a bonus, health plan membership, and group life assurance.

Benefits

Bonus paid twice a year

Membership of Health Cash Plan

Group Life assurance of 2x basic salary

Qualifications

• Proven experience in a similar office administration role.
• Ability to communicate professionally with clients.
• Strong organizational skills.

Responsibilities

• Provide back-office support to the client service team.
• Manage calendars for financial advisors and book appointments.
• Administer client records in accordance with data protection regulations.

Skills

Client communication skills

Time management

Documentation accuracy

Job description

Looking for an Office Administrator position with career progression? If so, this could be for you…

Day to day you’ll provide back-office support to a wider team and play an integral part to their client service delivery.

They can consider someone part-time initially, but it would be Monday to Friday in the office, 12pm – 5.15pm.

We’ve recruited for this company several times over the past few years, and they are a great business. Their offices are modern with ample parking, and they truly care about their employees.

Overview of the role

• Communicate professionally with clients via phone, email, and in-person.
• Respond to client inquiries in a timely and effective manner.
• Manage calendars for financial advisors, booking appointments and ensuring efficient use of time.
• Administer fact finds using the company’s back-office system, ensuring accurate and complete documentation.
• Create, manage, and archive client records in accordance with data protection regulations.
• Prepare and issue letters of authority as required, ensuring compliance with regulatory standards.
• Follow up as needed to confirm receipt and execution of letters.

Benefits

• A bonus paid out twice throughout the year
• Membership of Health Cash Plan
• Group Life assurance of 2x basic salary

If this is of interest, please apply straight away or contact Hannah at 360 Recruitment for more information. Even if you don’t have a CV, just get in touch.