Ocean Product Manager - Logistics
Location: Southampton (with travel to customer sites and head office in Heathrow)
Package: Competitive, with mean earnings up to £80,000
Hours: Monday - Friday
We are recruiting an experienced Ocean Product Manager to lead and develop the Ocean Export product within a dynamic logistics operation. This is a senior role, combining people leadership, operational oversight, and business development, making it ideal for an ambitious professional with strong industry experience.
Why This Role Matters
- Lead and mentor your team, supporting career development and succession planning
- Oversee operations, ensuring compliance, efficiency, and service excellence
- Drive business development and revenue growth in line with district objectives
- Contribute to strategic planning and maintain strong customer and vendor relationships
Key Responsibilities
People & Leadership
- Develop, mentor, and support team members, including identifying your #2
- Conduct regular appraisals, set clear expectations, and implement development plans
- Plan and lead department meetings, goal setting, and performance monitoring
- Ensure staff complete ongoing training and development programs
Operations & Process
- Manage day-to-day Ocean Export operations, improving efficiency and cost-effectiveness
- Maintain accurate processes, SOPs, and KPIs
- Monitor productivity, revenue-to-expense ratio, and other operational metrics
- Build and maintain strong vendor relationships and evaluate performance
Customer & Business Development
- Maintain personal involvement with top customers and participate in retention activities
- Support sales teams with product knowledge and technical expertise
- Respond to RFQs, proposals, and quotations with market-competitive pricing
- Drive new business onboarding and manage customer transitions
Financial Oversight
- Assist with departmental budgeting and review P&L performance
- Monitor revenue, freight yields, and accounts receivable
- Control expenses and ensure contracts follow company procedures
Culture & Compliance
- Promote a positive team culture and lead by example
- Ensure all internal and external compliance standards are met
- Encourage innovation, system enhancements, and process improvements
Skills & Experience Required
- University degree or equivalent business qualification
- Minimum 7 years' experience in ocean freight or global logistics
- Minimum 3 years' team management experience
- Strong leadership, emotional intelligence, and change management skills
- Excellent verbal and written communication, analytical thinking, and problem-solving skills
- Demonstrable experience in operational excellence, P&L oversight, and business development
- Strong understanding of ocean export processes and the logistics market
- Fluent in English
What We're Looking For
- A strategic, results-driven leader with a focus on operational and financial excellence
- Exceptional at building relationships internally and externally
- Able to drive business growth while managing a high-performing team
- Organized, reliable, and adaptable, with a proactive approach to problem-solving
What's On Offer
- Competitive package with mean earnings up to £80,000
- Office-based Monday - Friday with travel to customer sites and head office
- Opportunity to lead a high-performing team and influence operational strategy
- Exposure to a broad, global logistics network and key industry accounts
If you are a senior Ocean Export professional with proven leadership experience and a track record of driving operational excellence and business growth, this is an excellent opportunity to take the next step in your career.