Ocean Export Operator

Top Talent Recruit; Basildon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A freight forwarding company in Basildon is seeking an Ocean Export Operator to manage shipping documents and support the export service team. The ideal candidate has experience in shipping procedures, excellent computer skills, and a customer-friendly approach. This role offers potential career progression within the company.

Qualifications

• Experience in container loading / planning would be a benefit.
• Self-motivated with willingness to take responsibility.
• Good organisational skills.

Responsibilities

• Process warehouse cargo receipts and enter shipment information.
• Liaise with the warehouse to clarify cargo queries.
• Communicate with customers for shipping documents.

Skills

Problem solving skills

Customer friendly approach

Good communication skills

Tools

Microsoft Office

Excel

Job description

Overview

Our client, a freight forwarder, is looking for an Ocean Export Operator to join their office in Basildon.

This role would suit a person with some experience of shipping procedures looking to progress and take ownership and responsibility and develop their skill set. The person required would be an enthusiastic and adaptable individual willing to become involved in our focused operation.

Key attributes

• Enthusiastic and engaging personality
• Good problem solving skills
• Able to offer support to existing export service team
• A high level of accuracy and attention to detail
• Customer friendly approach

Candidate requirements

• Excellent level of computer literacy
• Good understanding of Excel would be an advantage
• Familiar with Microsoft Office & Teams
• Experience in container loading / planning would be a benefit
• Self-motivated with willingness to take responsibility & good organisational skills
• Good communication skills both written and verbal

Key Tasks / Responsibilities

Essential / Everyday

• Process warehouse cargo receipts and enter shipment information into our internal database
• Liaise with the warehouse to clarify any cargo queries, or follow up with expected cargo / late arrival
• Communicate with customers to request relevant shipping documents prior to goods being loaded
• Ensure all file data is accurate and up to date before handing over for invoicing

Ad Hoc

• Arrange collections via transport department or pallet network
• Assist with rating / invoicing
• Liaise with shipping lines regarding container bookings
• Potential for progression: the right candidate could eventually be given further responsibilities to run their own service or look after key client accounts