Nursing Support Worker WGH Paediatric OPD

NHS; Haverfordwest; On-site; GBP 25,000 - 27,000; Part time

Job summary

A healthcare provider is seeking a proactive and enthusiastic Nursing Support Worker for its Paediatric Outpatient Department at Withybush General Hospital in Haverfordwest. This part-time, permanent role requires the post holder to manage their own workload while providing support to children, young people and their families. The ideal candidate should have Level 3 qualification in a health care related subject and experience in a relevant health care setting. Ability to communicate in Welsh is desirable.

Qualifications

• Experience of working within a relevant health or social care environment, providing direct patient care.
• Knowledge of the Code of Conduct for Healthcare Support Workers.
• Ability to undertake clinical care duties relevant for the role.

Responsibilities

• Independently manage work and case load.
• Work flexibly within the Paediatric outpatient departments.
• Support children, young people, and their families.

Skills

Paediatric experience

Ability to work under pressure

Teamwork

Education

Level 3 qualification in a health care related subject

Job description

Nursing Support Worker WGH Paediatric OPD

Hywel Dda University Health Board would like to offer you an exciting opportunity to join our Paediatric Outpatient Department at our Withybush General Hospital site.

This is a permanent post at part time hours.

We are seeking a proactive, enthusiastic Nursing Support Worker to join our friendly, supportive and experienced team working with children, young people and their families in our Paediatric Outpatient Department.

The post holder is expected to independently manage their own work and case load.

Main duties of the job

We are looking for an enthusiastic Health Care Support Worker to join our Paediatric Outpatient department.

We are looking for someone who will work flexibly within our Paediatric outpatient departments and can work under pressure. The person we appoint needs to be motivated and enjoys working as part of a team. Paediatric experience as well as the knowledge and skills of working in the NHS and IT system is desirable. As a candidate, you should be able to demonstrate a commitment to professional development and continual learning.

The post holder will be flexible to travel to other paediatric OPD sites to ensure continuity of service.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews will be held on 22/01/2026

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person Specification

Qualifications and Knowledge

• Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
• Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)

Experience

• Experience of working within a relevant heath or social care environment, providing direct patient care
• Experience of working with patient groups relevant to area of practice
• Experience of working within the NHS
• Welsh speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Children's OPD, Withybush General Hospital

£25,313 to £26,999 a yearper annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

100-ACS235-1125-A

Job locations

Children's OPD, Withybush General Hospital