Nursing Assistant/CSW (XR02)

Leeds Teaching Hospitals; Leeds; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading healthcare provider in England seeks a Clinical Support Worker for the Stroke Unit. The successful candidate will deliver compassionate care to patients recovering from strokes, assist with personal care, and support rehabilitation activities. Strong communication skills and NVQ Level 2 in Health and Social Care are essential. This position involves shift work and is instrumental in maintaining patient dignity and a supportive environment.

Qualifications

• Experience working with people in a caring or supportive role.
• Previous experience in a healthcare setting.
• Experience caring for patients with complex needs.

Responsibilities

• Assist patients with personal care including washing and dressing.
• Support patients with mobility and use of mobility aids.
• Carry out delegated clinical tasks like recording vital signs.

Skills

Caring, compassionate, and patient-centred approach

Good observational skills

Ability to communicate clearly

Confidence using basic clinical equipment

Education

NVQ Level 2 in Health and Social Care

Care Certificate

Job description

TheBand 2 Clinical Support Worker plays a vital role within the Stroke Unit,providing high-quality, compassionate care to patients recovering from strokeand related neurological conditions. Working under the supervision ofregistered nursing staff, the post holder supports patients with theirphysical, emotional, and personal care needs while contributing to a safe,clean, and supportive ward environment.

Expected ShortlistingDate

12/01/2026

Planned InterviewDate

23/01/2026

Main duties of the job

Assistpatients with personal care needs including washing, dressing, toileting,continence care, and oral hygiene while maintaining dignity and respect.

Supportpatients with mobility, transfers, repositioning, and the use of mobilityaids in accordance with moving and handling policies.

Assist patients with eating and drinking,including those with swallowing difficulties, following guidance from nursingstaff and the multidisciplinary team. Carry out delegated clinical tasks suchas recording vital signs, blood glucose monitoring, urine testing, andweighing patients, reporting any abnormalities promptly.

Observepatients physical, emotional, and psychological condition and elevateconcerns appropriately.

Supportrehabilitation activities and encourage patient independence as appropriate.

Communicationand Teamwork Communicate effectively with patients, relatives, and carers,providing reassurance and support. Work collaboratively with registerednurses and the wider multidisciplinary team including therapists and medicalstaff.

Participatein handovers and contribute relevant patient information when required.Environment, Safety, and Infection Control Maintain a clean, safe, andwell-organised ward and patient environment.

Cleanand prepare equipment in line with infection prevention and control policies.Adhere to health and safety regulations, including risk assessments andincident reporting

About us

TheStroke Unit are part of the Centre for Neurosciences. The ward consists of a23-bedded, mixed-sex adult stroke unit that provides expert care, assessmentand treatment for patients with acute stroke. The 10-bedded Level 2 HyperAcute Stroke Unit (HASU) admits patients directly from the EmergencyDepartment and functions as a Regional Thrombectomy Centre, also receivingpatients from Harrogate. We are an extremely busy service with high demands.We are committed to delivering excellent patient care and maintaining highstandards of practice, aligned with and regional and national stroke serviceexpectations. Our team is guided by strong, deeply held values, with aconstant focus on providing high-quality care to the people of Leeds. Ourstroke ward vision is to create a safe, warm and welcoming environment thatpromotes respect for all patients, colleagues and visitors, while supportingrecovery, dignity and compassionate care.

LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job advertsare subject to this policy and we reserve the right to close, delay or removeadverts while this process is completed. If you do experience a delay in theshortlisting stage of the recruitment cycle, please bear with us while thisprocess is completed, and contact the named contact if you have anyquestions.

Job responsibilities

JobTitle: Clinical Support Worker (Band 2)

Department: L21/ Hyperacute Stroke Unit(HASU)

AccountableTo: Senior Sister

ReportsTo: Registered Nurse / Nurse in Charge

JobPurpose

Toprovide high-quality, compassionate, and patient-centred care to patientswithin the Acute Stroke Unit and Hyperacute Stroke Unit (HASU), supportingregistered nursing staff in the delivery of safe, effective, and timely care.

Thepost holder will assist patients during the acute and recovery phases ofstroke, promote dignity and independence, and contribute to a clean, safe,and therapeutic environment.

KeyDuties and Responsibilities

ClinicalCare and Patient Support

Assistpatients with personal care needs including washing, dressing, toileting,continence care, and oral hygiene while maintaining dignity and respect.

Supportpatients with mobility, transfers, repositioning, and the use of mobilityaids in accordance with moving and handling policies.

Assist patients with eating and drinking,including those with swallowing difficulties, following guidance from nursingstaff and the multidisciplinary team.

Carryout delegated clinical tasks such as recording vital signs, blood glucosemonitoring, urine testing, and weighing patients, reporting any abnormalitiespromptly.

Observe patients physical, emotional, andpsychological condition and elevate concerns appropriately. Supportrehabilitation activities and encourage patient independence as appropriate.

Communicationand Teamwork

Communicateeffectively with patients, relatives, and carers, providing reassurance andsupport. Work collaboratively with registered nurses and the widermultidisciplinary team including therapists and medical staff.

Participatein handovers and contribute relevant patient information when required.Environment, Safety, and Infection Control Maintain a clean, safe, andwell-organised ward and patient environment. Clean and prepare equipment inline with infection prevention and control policies.

Adhereto health and safety regulations, including risk assessments and incidentreporting. Promote safeguarding principles and raise concerns in line withtrust policy. Documentation and Governance

Accuratelyrecord care provided and observations in patient records in line with trustguidelines.

Maintainconfidentiality and comply with data protection requirements at all times.

Followall trust policies, procedures, and professional standards.

ProfessionalDevelopment Participate in mandatory training and ongoing development. Workwithin own level of competence and seek support or guidance when required.

Engagein supervision, appraisals, and competency assessments.

Working ConditionsThe role involves shift work including days, nights, weekends, and bankholidays.

Thepost holder will work across both the Acute Stroke Unit and Hyperacute StrokeUnit (HASU), supporting patients with acute and complex needs.

Thepost requires physical activity including standing, walking, and assistingpatients with mobility.

Equality,Diversity, and Values The post holder is expected to uphold the values of theorganisation, promoting equality, diversity, and inclusion, and ensuring careis delivered without discrimination.

Person Specification

Skills & behaviours

• Caring, compassionate, and patient-centred approach. Ability to communicate clearly and effectively with patients, relatives, and colleagues. Ability to follow instructions and work under supervision.
• Good observational skills and ability to recognise and report changes in a patients condition. Confidence using basic clinical equipment (e.g. observations machines). Understanding of stroke care

Experience

• Experience of working with people in a caring or supportive role (paid or voluntary). Experience of working as part of a team.
• Previous experience working in a healthcare setting. Experience caring for patients with complex or acute needs. Experience within a stroke, neurological, or acute ward environment.

Skills & behaviours

• Caring, compassionate, and patient-centred approach. Ability to communicate clearly and effectively with patients, relatives, and colleagues. Ability to follow instructions and work under supervision.
• Good observational skills and ability to recognise and report changes in a patients condition. Confidence using basic clinical equipment (e.g. observations machines). Understanding of stroke care

Qualifications

• NVQ Level 2 (or equivalent) in Health and Social Care Basic literacy and numeracy skills.
• Care Certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.