Nights - F&B Attendant (Commis Waiter) - Room Service

The Peninsula London; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious hotel in London is seeking a Nights Food and Beverage Attendant (Commis Waiter) to join the Room Service department. The role involves providing high levels of dining service within guests’ private rooms, requiring good knowledge of the menu and excellent customer service skills. This position offers an attractive salary, generous service charge, and various employee benefits, including medical care and lifestyle perks, while working night shifts according to operational needs.

Benefits

Excellent salary package

Generous service charge

Life Insurance

Enhanced pension plan

Medical cash plans

On-site gym and health facilities

High street and online shopping discounts

Dry cleaning for uniforms

Qualifications

• Good knowledge of food and beverage items and their ingredients.
• Ability to provide friendly and tailored service.
• Excellent time management and organization skills.

Responsibilities

• Understand and follow the sequence of service.
• Discuss menu items and ingredients with guests.
• Participate in product awareness and training activities.

Skills

Knowledge of food and beverage

Excellent time management

Flexibility

Customer service skills

Job description

Job Details Job description : The Peninsula London is pleased to announce that we are seeking a Nights Food and Beverage Attendant (Commis Waiter) to work in our Room Service department.This service is critical to the success of any guest experience, providing unobtrusive yet high levels of dining service within the guests’ private rooms. Having a great knowledge of the menu and the ingredients and being able to interact with the guest to provide friendly and tailored service is a true talent. Our guests often choose to relax in the comfort of their own rooms or benefit from the privacy that Room Service can offer whilst not compromising on the standard and service levels they come to expect from The Peninsula Hotels. An exceptional opportunity to join our high-profile flagship hotel in London Market-leading remuneration, service charge, and attractive benefits Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

Understand and accurately follow the sequence of service with a friendly yet discrete approach. Be knowledgeable of all food and beverage items and the ingredients to be able to discuss this with guests as required. Offering a consistent service with continued participation in product awareness, and training activities and actively involved with tastings. Offer service in line with the Peninsula Service Principles of which you will be trained.

General Requirements

Good knowledge of food and beverage. Friendly and positive. Excellent time management and organization, and highly adaptable. Flexibility and capability of working under pressure. This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.

Benefits

• Your financial wellbeing:
  • Excellent salary package
  • Generous service charge distributed equitably to all colleagues
  • Life Insurance
  • Enhanced company contribution on pension plan
• Your medical care:
  • Medical cash plans including optical and dental coverage
  • Enhanced maternity and paternity leave plan
• Your daily health routine:
  • State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers’ room
  • Colleague restaurant with healthy and balanced 24 / 7 food offerings
  • On-site occupational health and safety nurse and wellbeing education sessions
• Other perks:
  • High street and online shopping discounts
  • Rewards and recognition initiatives
  • Dry cleaning for uniforms and work attire

We are delighted to receive your CV and will liaise with suitable candidates directly.