Night Team Member

IBIS; City of Edinburgh; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel brand in Edinburgh is seeking a Night Receptionist to be the face of the hotel during nighttime hours. In this role, you will provide warm welcomes to guests, assist in hotel operations, and ensure safety through night audits. Strong communication and teamwork skills are essential, and candidates must have the right to work in the UK. This position offers the chance to be part of a supportive team within a global hospitality brand, with future growth opportunities.

Benefits

Discount in Accor Restaurants

Discounted hotel rates globally

Opportunities for continuous learning

Wellbeing support

Qualifications

• Strong communication and teamwork skills.
• Must have the right to work in the UK.

Responsibilities

• Extend a warm welcome to guests during the night.
• Assist in the general running of the hotel at night.
• Undertake night audits and safety checks.

Skills

Strong communication skills

Teamwork skills

Job description

Company Description

Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status‑quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Job Description

Our mission at Ibis Edinburgh Royal Mile – Hunter Square is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling – whatever brings you here, we have something for you!

As part of our team you can have:

• Discount in any Accor Restaurant (T&C Applies)


• Discounted hotel rates all over the world in Accor Hotels


• Continuously learn and develop yourself with our Accor Academy


• Support your wellbeing in your professional and personal lives


• Grow your experience anywhere. Explore limitless opportunities across 5,000 hotels in over 100 countries


• Participate actively initiatives to build a more inclusive and sustainable world


• And many more benefits and perks: Our objective is simple, make you grow and give you the spark to unleash your personality

As our next Night Receptionist, you…

Are the ‘face of ibis Edinburgh Royal Mile’, extending a warm welcome to our guests during the night, putting their well‑being at the heart of everything you do, while adding your personal touch to their stay.

Assist in the general running of the hotel at night and support other departments to set up for the next day. You are an autonomous and passionate individual, dedicated to continuously improving the quality of the hotel's services. Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after. You should be confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.

Qualifications

• Strong communication and teamwork skills


• Right to work in the UK