Night Supervisor, Hotel Du Vin

Malmaison Hotel Du Vin Holdings Limited; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A premier hotelier in the UK is seeking a Night Supervisor for their Bristol location. In this hands-on role, you'll manage hotel operations from nightfall to sunrise, ensuring top-notch guest service and maintaining brand standards. Ideal candidates have proven experience in hospitality and a passion for delivering exceptional service. The position includes competitive pay and a range of perks, from discounted accommodation to wellness programs, making it an excellent opportunity for career development.

Benefits

Discounted staff room rates

Healthcare Cash Plans

Fully funded apprenticeship programs

Cycle to work scheme

Employee Assistance Programme

Qualifications

• Experience in a hospitality role preferred.
• Ability to manage guest expectations effectively.
• Willingness to learn and develop within the role.

Responsibilities

• Oversee hotel operations from night to morning.
• Manage guest expectations and service standards.
• Ensure a high-quality experience for all guests.

Skills

High standards of service

Guest management

Team collaboration

Job description

Night Supervisor, Hotel Du Vin

£12.21 per hour / Hotel du Vin Bristol – Fixed Term Contract (25th December to 3rd January inclusive) – Nights

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.

Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails – almost as much as you do!

The Night Supervisor is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands‑on role managing guest expectations and ensuring the standards of the brand are maintained.

We create memories that the guest will never forget. This could be the next step for you into a management position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save directly from your salary.
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year round
• We have moved to a chemical‑free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.