Night Shift Guest Services Specialist Free Meals on Duty

LGH - Best Western; Carlisle; On-site; GBP 20,000 - 25,000; Part time

Job summary

A prominent hotel chain in Carlisle is seeking a Night Team Member to ensure smooth hotel operations during night shifts. Responsibilities include managing guest requests, maintaining safety, and supporting staff. The ideal candidate will have prior experience in hospitality, excellent customer service skills, and the ability to handle emergencies calmly. This position offers employee discounts and various wellbeing benefits.

Benefits

Employee discounts on bedroom rates

Shopping discounts

Wellbeing support and tips

Free meals on duty

Free parking

Qualifications

• Previous experience in a hotel or similar environment, preferably at night.
• Excellent customer service skills and a friendly, professional demeanor.
• Strong understanding of safety and security procedures.

Responsibilities

• Manage guest requests promptly and professionally.
• Maintain security and safety procedures during the night.
• Perform regular security checks to keep the hotel safe.
• Provide general support to hotel staff during the night shift.

Skills

Customer service skills

Communication skills

Interpersonal skills

Adaptability

Attention to detail

Job description

A prominent hotel chain in Carlisle is seeking a Night Team Member to ensure smooth hotel operations during night shifts. Responsibilities include managing guest requests, maintaining safety, and supporting staff. The ideal candidate will have prior experience in hospitality, excellent customer service skills, and the ability to handle emergencies calmly. This position offers employee discounts and various wellbeing benefits.