Night Shift Customer Assistant – Foods Department

Marks and Spencer; Bromley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK retailer is seeking a Customer Assistant in Bromley to deliver exceptional customer service in our Foods section. You will engage with customers, serve them efficiently, and maintain store presentation while championing M&S's high-quality products. This role requires flexibility and adaptability, utilizing digital tools for enhancing customer experiences. Join a team that values diversity and offers a workplace where everyone's welcome, aiming for a positive impact in the retail industry.

Benefits

Inclusive working environment

Flexible working options

Training and development opportunities

Qualifications

• Passionate about M&S Food products and sharing knowledge.
• Ability to work effectively and flexibly across different store areas.
• Commitment to customer satisfaction and creating an inclusive environment.

Responsibilities

• Serve customers efficiently on the shop floor and at service points.
• Keep the store clean and tidy, ensuring shelves are stocked.
• Monitor and deliver on daily sales targets and promotions.
• Proactively engage with customers to understand needs and make recommendations.

Skills

High levels of customer service

Strong communication skills

Good level of digital capability

Job description

A leading UK retailer is seeking a Customer Assistant in Bromley to deliver exceptional customer service in our Foods section. You will engage with customers, serve them efficiently, and maintain store presentation while championing M&S's high-quality products. This role requires flexibility and adaptability, utilizing digital tools for enhancing customer experiences. Join a team that values diversity and offers a workplace where everyone's welcome, aiming for a positive impact in the retail industry.