Night Room Service Supervisor – Elevate In-Room Dining

The Hongkong and Shanghai Hotels, Limited; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned luxury hotel in Greater London is seeking a Food and Beverage Supervisor (Nights) to oversee the Room Service Department during night shifts. This role is pivotal for ensuring high levels of guest satisfaction within the private rooms. Candidates should have knowledge of food and beverage, experience in hospitality, and possess leadership qualities. The position involves working night shifts and requires a proactive approach to guest feedback and team training. Attractive remuneration and benefits are offered.

Benefits

Market-leading remuneration

Service charge

Attractive benefits

Qualifications

• Experience in Room Service or Restaurant service within a hotel environment.
• Able to provide friendly and tailored service to guests.
• Flexibility to work night shifts as required.

Responsibilities

• Supervise order-taking service at night and manage team.
• Maintain cleanliness and compliance of in-room dining equipment.
• Actively respond to guest feedback and training needs.

Skills

Knowledge of food and beverage

Communication skills

Time management

Team leadership

Adaptability

Education

Hospitality-related training

Tools

POS system

Job description

A renowned luxury hotel in Greater London is seeking a Food and Beverage Supervisor (Nights) to oversee the Room Service Department during night shifts. This role is pivotal for ensuring high levels of guest satisfaction within the private rooms. Candidates should have knowledge of food and beverage, experience in hospitality, and possess leadership qualities. The position involves working night shifts and requires a proactive approach to guest feedback and team training. Attractive remuneration and benefits are offered.