Night Receptionist

voco® Dubai; Oxford; On-site; GBP 29,000; Full time

Job summary

A leading hotel in Oxford is seeking a Night Receptionist to join their team. The role offers a full-time contract with shifts from 22:45 to 07:00 at a rate of £13.60 per hour. Responsibilities include delivering excellent guest service, handling queries, and being part of a dynamic hotel team. Candidates with prior experience in reception or guest relations are preferred. The position offers various benefits, including training and vacation days.

Benefits

Extensive training and career progression

28 days holiday each year

Financial wellbeing app

Meals while on duty

Discounts for hotels and restaurants worldwide

Refer a Friend programme

Qualifications

• Previous experience in Receptionist, Guest Relations, Concierge.
• Be willing to learn and adapt in a hospitality environment.

Responsibilities

• To be passionate about delivering great service and be guest focused.
• Part of the role is to serve alcohol to guests as required.
• Experience with handling guests queries and complaints.
• Experience using Opera PMS is a huge advantage.
• To be willing to learn new things and work as part of a wide hotel team.

Job description

Overview

A fantastic opportunity for a Night Receptionist to join our team in voco Oxford Spires on a Full-Time contract.

The shifts are from 22:45 to 07:00. You will earn £13.60 per hour (approximately £28,288.00 salary).

Staff accommodation in Oxford available!

At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.

voco Oxford Spires, a stylish hotel in Oxford close to the river Thames, is a short stroll from fascinating museums and university colleges in the city centre. Our guest rooms offer welcoming voco flourishes. Enjoy all-day dining in Deacons Restaurant and cocktails in Deacons bar with outside options for eating and drinking on the terraces. The hotel is surrounded by gardens, and if you are lucky (and quiet) you might even spot our resident family of muntjac deer.

Check out our Instagram page @vocooxfordspires. As a Night Receptionist, you will play a vital part in delivering a superior guest experience.

Responsibilities

• To be passionate about delivering great service and be guest focused
• Part of the role is to serve alcohol to guests as required
• Experience with handling guests queries and complaints
• Experience using Opera PMS is a huge advantage
• To be willing to learn new things and work as part of a wide hotel team

Qualifications

• Previous experience in Receptionist, Guest Relations, Concierge
• Be willing to learn and adapt in a hospitality environment

Benefits

• Becoming part of the IHG Hotels & Resorts family, with global opportunities
• Extensive training and opportunities for career progression, plus 2 paid days volunteering per year
• Wagestream – a financial wellbeing app to save, track and withdraw pay as you earn it
• Meals while on duty
• 28 days holiday each year, including bank holidays, increasing to 33 days (Pro Rated)
• Company sick pay and life insurance
• Discounts for our hotels and restaurants worldwide
• Discounts from over 15,000 stores
• Refer a Friend programme

If you are someone who wants to join a company that favours a laid-back but attentive approach with a focus on the environment, apply today to join our team as a Night Receptionist. You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We believe all colleagues deserve equal opportunities to develop and grow, without regard to race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. If you thrive on genuine hospitality, your place is with us at voco hotels.

Note: This listing may contain references to a role that is currently open or closed. If you do not meet every requirement, you are encouraged to apply anyway.