Night Receptionist

Hilton Worldwide, Inc.; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Ein etabliertes Hotel in London sucht einen Night Receptionist, der unvergessliche Gästeerlebnisse schafft. In dieser Rolle sind Sie das Gesicht des Hotels, das den Gästen einen warmen Empfang bietet und außergewöhnlichen Kundenservice leistet. Mit einem Fokus auf Teamarbeit und Gastfreundschaft haben Sie die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, das für seine fünf Sterne bekannt ist. Nutzen Sie die Karrierechancen und Schulungsprogramme, die Ihnen helfen, in der Hotelbranche zu wachsen. Seien Sie Teil eines Teams, das die Magie jeder Übernachtung kreiert!

Benefits

28 Tage bezahlter Urlaub

Exklusive Rabatte über das Perks at Work-Portal

Hotelaufenthaltsrabatte für Familie und Freunde

Zugang zu Hilton University-Programmen

Karrierewachstumschancen

Belohnungsprogramme und Anerkennungen

50% Rabatt in Hilton-Restaurants

Freie Uniformen und Reinigung

Kostenlose Mahlzeiten während der Schichten

Qualifications

• Freundlich, positiv und leidenschaftlich für Kundenservice.
• Erfahrung in der Gastfreundschaft ist von Vorteil.

Responsibilities

• Begrüßung der Gäste und Bereitstellung von exzellentem Kundenservice.
• Kenntnis der Hotelausstattung und Zimmerkategorien.

Skills

Kundenservice

Gastfreundschaft

Teamarbeit

Education

Abschluss in Gastgewerbe oder verwandtem Bereich

Job description

Job Description - Night Receptionist (HOT0BKFO)

Job Number:

Night Receptionist (HOT0BKFO)

Work Locations

London Hilton on Park Lane, 22 Park Lane, London W1K 1BE

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

A new era begins at the London Hilton on Park Lane.

Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton in the UK and is close to all that London has to offer. Soaring above Park Lane, the hotel is renowned for its five-star luxury. It offers 453 guest rooms, including 56 suites and a Presidential Suite, catering to all needs.

In 2023, the hotel celebrated its 60th anniversary, featuring refurbishments of Executive rooms and suites, as well as a re-developed lobby level with a new restaurant and bar.

Salary - £15.63 Per Hour plus upselling incentives

BENEFITS

• 28 days paid holiday increasing with service
• Exclusive discounts through Perks at Work portal
• Industry-leading hotel stay discounts for you, family, and friends
• Access to Hilton University leadership and development programs
• Career growth opportunities and wellbeing initiatives
• Reward programs, incentives, recognition, and long service awards
• 50% off in Hilton restaurants and bars (subject to outlets)
• Refer a Friend Scheme
• Uniforms provided and laundered free of charge
• Free meals during shifts

What will I be doing?

You will join the Night Front Office team, working at the hotel reception.

You enjoy creating memorable guest experiences, providing a warm welcome, delivering exceptional customer service, and knowing hotel facilities and room categories well.

If you are friendly, positive, passionate, and eager to join a team of like-minded professionals, then this is the role for you.

EVERY JOB MAKES THE STAY.

At Hilton, your role matters in creating unforgettable guest experiences. Behind every job is an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.

Job

Guest Services, Operations, and Front Office