Night Porter Shepshed

Nottingham Community Housing Association; Loughborough; On-site; GBP 22,000 - 27,000; Full time

Job summary

A community service organization in Loughborough seeks a reliable Night Porter to ensure the safety of residents during night shifts. Responsibilities include monitoring security, conducting checks, and responding to emergencies. Ideal candidates should have experience supporting vulnerable groups and be confident working alone. This position offers enhanced leave, healthcare benefits, and ongoing training opportunities to support staff wellbeing.

Benefits

Generous annual leave package

Healthcare cash plan

Pension scheme

Training and development opportunities

Referral bonus

Qualifications

• Experience in supporting vulnerable people and understanding professional boundaries.
• Ability to work independently and use initiative to resolve issues.
• Strong communication skills and active listening capabilities.

Responsibilities

• Ensure safety and security of the building and residents overnight.
• Conduct regular safety checks and monitor CCTV.
• Log and report incidents, repairs, and anti-social behavior.
• Respond appropriately to emergencies and maintain accurate records.

Skills

Experience working with vulnerable groups

Ability to work alone

Effective communication

Crisis management skills

Job description

Are you calm under pressure confident working alone and committed to supporting vulnerable people We’re looking for a reliable and proactive Night Porter to join our dedicated team at Bridge Street supported living service in Shepshed.

Hours : Night shifts 21:15 to 07:45

Responsibilities

• Ensuring the safety and security of the building and residents throughout the night
• Conducting regular checks (e.g. fire alarms emergency lighting extinguishers)
• Monitoring CCTV and reporting faults or incidents
• Logging and reporting repairs complaints risks and anti‑social behaviour
• Responding to emergencies and following procedures appropriately
• Maintaining accurate handover notes and communicating effectively with colleagues
• Promoting a safe clean and healthy environment for all

Qualifications

• Has experience working with vulnerable groups and understands professional boundaries
• Is confident working alone and using their own initiative
• Communicates clearly and listens actively
• Can remain calm and diffuse challenging situations effectively

You’ll be supported by the Project Manager and wider team with access to ongoing training and development.

Why Join NCHA

Did you know NCHA was officially ranked as one of the UK’s best places to work? This year we were officially ranked as such by Great Place to Work UK as well as being classed as one of the Best Workplaces for Wellbeing and the Best Workplaces for Women of 2024. Take a look at our working life benefits and values to see why 77% of our colleagues say it is a great place to work.

Benefits

• 37 hour working week as standard
• Generous annual leave package with the ability to buy more (or sell!)
• A fabulous benefits package to support your own wellbeing including a healthcare cash plan counselling and support helpline support with bus and tram passes shopping discounts and many more.
• Wellbeing plan
• NCHA pension
• Free DBS checks
• 250 referral bonus
• Free healthcare cash plan
• Company social events
• Enhanced maternity, paternity and adoption leave and pay
• Free training and development
• Access to cycle to work and discounted bus pass schemes

Equal Opportunities

As an Equal Opportunities and Disability Confident Employer NCHA welcomes applications from all suitably qualified candidates including those from Black Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under‑represented in this area and we particularly welcome suitable applications.

Important Info

• You’ll need to attach a CV to apply.
• We’re not currently offering visa sponsorship.
• Previous applicants and current colleagues reapplying will be considered at the manager’s discretion.
• We may close this vacancy early if we receive a high volume of interest so don’t wait!

Make a real difference while working nights. Apply now and help us maintain a safe supportive environment at Bridge Street.