Night Porter

Malmaison; Oxford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A unique hotel in Oxford is seeking a Night Porter to oversee operations from sundown to sunrise. In this role, you will manage guest expectations, maintain brand standards, and keep public areas clean. Applicants should have prior experience in similar positions and night shifts are essential. This position offers flexible shifts and a range of career development opportunities. Join us to be part of a team focused on delivering memorable guest experiences.

Benefits

Discounted staff room rates

Discounted Friends and Family rates

35% off dining bill

Fully funded apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral schemes

Wellness calendar activities

Instant pay access via Wagestream

Complimentary anniversary stays

Employee Assistance Programme

Qualifications

• Experience in managing guest expectations during the night.
• Ability to maintain brand standards.
• Skills to clean public areas and prepare for events.

Responsibilities

• Oversee hotel operations from sundown to sunrise.
• Welcome guests and assist with their luggage.
• Perform nightly Health and Safety audits.

Skills

Excellent communication

Organisational skills

Experience in similar role

Night shift experience

Job description

About the Location

Opened 2005

95 bedrooms

46-seater Bar & Grill

3 private event spaces - largest seats up to 100

Housed in a former prison, the rooms in the hotel are rather more spacious than your average jail cell. Just 5 minutes from most of the city’s main attractions, this is without a doubt one of the most unique and thrilling hotels in the country.

Home to Britain’s oldest university and the City of Dreaming Spires, Oxford is a city rich with history and character.

A visit to Oxford, which dates back to Saxon times, is a trip into the brains of a nation. Tour the hallowed halls of the university and follow in the footsteps of Prime Ministers, poets and the one and only Harry Potter.

Take a tour of the Bodleian Library – which will be familiar to fans as Hogwarts, the Ashmolean Museum of Art & Archaeology – the first purpose-built museum in England, which opened in 1683.

Or wonder at the anthropology collections at the incredible Pitt Rivers Museum.

To the east, you’ll find the wooded wonderland of The Chilterns and to the west lies the idyllic Cotswold's.

About The Role

Role: Night Porter

Location

Pay: Up to £**.00 per hour [Including Service Charge (TRONC)] + Loyalty Bonus = total potential earnings of £**.** per hour.

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.

As guests sleep sound in their beds, the Nights team keep everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night, you will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate - you will be cleaning public areas and preparing meeting and event spaces ready for the next day.

You will be assisting guests with their luggage, dealing with any enquires and carrying out nightly Health and Safety audits. You will be organised, an excellent communicator.

Experience of working in a similar role is beneficial and experience of night shift work is essential.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.