Night Porter, Hotel Du Vin

Malmaison Belfast; Park Central; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prestigious hotel in Birmingham is seeking a Night Porter to oversee operations from sundown to sunrise. You will manage the Food & Beverage Department, assist guests, and ensure standards are maintained. Previous night shift experience is essential, along with the ability to manage guest expectations. This permanent role offers competitive pay of £12.65 per hour with opportunities for training and development.

Benefits

Generous Company Benefits

Training & Development

Nationally recognized apprenticeships

Qualifications

• Experience of night shift work is essential.
• Experience of working in a similar role is beneficial.

Responsibilities

• Take responsibility for the Food & Beverage Department.
• Welcome guests in a friendly and helpful manner.
• Ensure public areas are kept immaculate.
• Clean public areas and prepare meeting spaces.
• Assist guests with luggage and inquiries.
• Carry out nightly Health and Safety audits.

Skills

Experience in a similar role

Ability to manage guest expectations

Health and Safety awareness

Job description

Overview

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.

Responsibilities

• Take responsibility for the Food & Beverage Department of the hotel during the night
• Welcome guests to the hotel in a friendly and helpful manner
• Ensure that public areas are kept immaculate
• Clean public areas and prepare meeting and event spaces ready for the next day
• Assist guests with their luggage, deal with enquiries
• Carry out nightly Health and Safety audits

Qualifications / Experience

• Experience of working in a similar role is beneficial
• Experience of night shift work is essential

Details

• Rate of Pay / Hours: £12.65 per hour (up to £13.20 including Tronc) Generous Company Benefits, Training & Development / 40 hours per week
• Type of Contract: Permanent
• Location: Birmingham
• Hours: Open 7 days a week 365 days a year; range of shifts and days; shift patterns and contracted hours can be discussed at interview

Development & Progression

• We offer nationally recognized apprenticeships which sit alongside our detailed brand training
• Successful candidates can look to progress through to Night Supervisory or Assistant Night Management roles